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Account Manager
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-07-30
Listing for:
TechDigital Group
Full Time
position Listed on 2026-07-30
Job specializations:
-
Management
Account Manager
Job Description & How to Apply Below
About the Role
Indium Software is seeking an experienced Account Manager based in Cleveland, Ohio to manage and grow a large strategic manufacturing and industrial enterprise account. This role will serve as the primary onsite point of contact, working closely with client stakeholders and Indium's offshore delivery teams.
Key Responsibilities- Own overall relationship management for a strategic enterprise account
- Act as the primary onsite point of contact for business and IT stakeholders.
- Drive account growth through identification of new opportunities and expansion areas
- Coordinate closely with offshore delivery teams to ensure smooth execution and client satisfaction
- Manage commercial aspects including SOWs, renewals, staffing alignment, and governance cadence
- Support pre sales activities, proposals, and solution discussions in collaboration with technical teams
- Ensure strong communication between onsite and offshore teams to deliver consistently high quality outcomes
- 8 to 10 years of experience in IT services sales or account management
- Strong experience working in an onsite offshore delivery model
- Proven ability to manage enterprise accounts and senior client stakeholders
- Solid understanding of IT services, digital engineering, and technology delivery models
- Excellent communication, relationship building, and coordination skills
- Ability to operate independently while collaborating with cross functional teams
- Prior experience working with manufacturing or industrial clients
- Familiarity with manufacturing IT systems such as ERP, PLM, MES, supply chain, or engineering applications
- Experience supporting digital transformation initiatives within manufacturing environments
Cleveland, Ohio (onsite client presence required)
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