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Enterprise Client Experience Director
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-08-22
Listing for:
HDR
Full Time
position Listed on 2026-08-22
Job specializations:
-
Management
Client Relationship Management, Change Management
Job Description & How to Apply Below
HDR is seeking a
** Client Experience Director
** to lead enterprise‑wide client experience initiatives and drive a client‑centric culture across multiple service lines in the US. The role focuses on translating client insights into strategic action, measuring performance, and elevating loyalty and long‑term growth.
The position requires senior leadership, cross‑functional collaboration, and expertise in change management, client feedback systems, and analytics to deliver measurable outcomes for
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