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Senior Permitting Experience Manager

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: City of Cleveland
Full Time position
Listed on 2026-08-24
Job specializations:
  • Management
    Operations Management, Project & Program Management, Administrative Management
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below

City of Cleveland seeks a Customer Experience Manager for the Department of Building and Housing to ensure exceptional service for permits and registrations. You will lead daily operations and coordinate across city departments to smooth complex projects.

The role requires a Bachelor's degree, 6 years of management experience, and strong analytical skills. You will develop improved permitting processes, monitor performance, and mentor staff to deliver high-quality outcomes.

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Position Requirements
10+ Years work experience
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