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Global Vendor Strategy & Operations Director

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Affirm
Full Time position
Listed on 2026-08-28
Job specializations:
  • Management
    Healthcare Management, Project & Program Management, Operations Management
Salary/Wage Range or Industry Benchmark: 226000 - 335000 USD Yearly USD 226000.00 335000.00 YEAR
Job Description & How to Apply Below

Affirm is seeking a senior leader for Director, Vendor Strategy & Operations to guide Affirm's global BPO and vendor operations program. You will own vendor strategy, performance, and outcomes across the servicing network, focusing on customer experience, compliance, and cost-to-serve.

The role leads Vendor Managers and In-Country Vendor Managers, partnering with cross-functional teams to shape the future of Affirm's servicing network and customer-centric culture.

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