Flex Production Technician

Job Title:

Flex Production Technician

Location:

Cleveland, OH

Business Unit:
Team Wendy

Schedule:

Non
- Exempt, 1st, 2nd and 3rd Shift (Shift Differential for 2nd and 3rd)

Who are we

At Team Wendy, we design and build advanced head protection systems trusted by military personnel, first responders, and law enforcement professionals around the world. As part of Avon Technologies plc, you'll be backed by the strength of a global leader in protective technology united by a shared mission to protect those who protect us.

Position Summary

The Flex Technician (Flex Tech) is a highly adaptable, cross-trained production role designed to support operational continuity, workforce agility, and throughput stability across the organization. This role is critical to ensuring coverage during staffing gaps, demand fluctuations, and ramp periods.

Flex Technicians are expected to develop proficiency across multiple functional areas within their assigned value stream and progressively cross-train across all value streams to maximize training efficiency, workforce flexibility, and gap coverage.

The Flex Technician role is structured across three levels (Flex Tech I, II, and III). All new Flex Technician hires will enter the role at Flex Tech I. Progression to higher levels is based on demonstrated training competency completion, operational proficiency, and relevant experience with an accompanied pay increase.

Flex Technician Levels Overview

Flex Technician I

Entry-level

* All newly hired Flex Technicians begin at this level

* Developing proficiency in multiple core functions within a single assigned value stream

* Actively completing required training competencies and certifications

* Provides operational coverage within the value stream under guidance from Leads or Certified Trainers

* Beginning exposure to cross-training opportunities

Flex Technician II

Intermediate level

* Demonstrates proficiency across most or all functions within the assigned value stream

* Successfully completed required training competencies for advancement

* Actively cross-trained across multiple value streams

* Independently supports coverage needs, ramp activity, and staffing gaps

* Serves as a functional resource during transitions between work areas

Flex Technician III

Advanced level

* Demonstrates advanced proficiency across all functional areas within the assigned value stream

* Fully cross-trained across all value streams

* Provides critical coverage during high-impact staffing gaps, ramp-ups, and operational disruptions

* Serves as a back up line lead in times of high volume and leadership absences

* Supports onboarding, job shadowing, and knowledge transfer efforts in partnership with Leads and Certified Trainers

Advancement between levels is not tenure-based and is contingent upon documented training completion, demonstrated competencies, sustained performance, and operational readiness.

Key Responsibilities

* Develop and maintain proficiency in all required functions within the assigned value stream

* Progressively cross-train across all value streams to support operational continuity

* Flex between work areas, roles, and shifts based on business needs

* Support staffing stabilization efforts during absences, turnover, and demand surges

* Perform work in accordance with SOPs, quality standards, and safety requirements

* Partner with supervisors, leads, and trainers to ensure seamless role transitions

* Contribute to continuous improvement initiatives and training effectiveness

Required Qualifications

* High school diploma or equivalent

* Manufacturing, production, or warehouse experience preferred

* Demonstrated ability to learn multiple job functions

* Strong attendance, reliability, and professionalism

* Ability to follow instructions and safety protocols

Preferred Qualifications

* Prior cross-functional or flexible workforce experience

* Familiarity with job rotation, standardized work, or lean manufacturing principles

* Experience with production, quality, or ERP systems

Physical and

Work Environment Requirements

* Ability to stand for extended periods and perform repetitive tasks

* Ability to lift up to 20 pounds, with or without reasonable accommodation

* Willingness to work overtime, weekends, or alternate shifts as business needs require

Role Expectations

* This role requires a high degree of flexibility, accountability, and engagement

* All Flex Technicians must actively progress through training competencies

* Advancement is earned through competency mastery and performance, not tenure

About Avon Technologies:

We are a world leader in protective equipment, with a reputation for innovative design, high-performance quality and specialist materials expertise. Our two brands, Avon Protection and Team Wendy, supply our respiratory and head protection portfolio to customers across the globe from our manufacturing sites in the UK and North America. With over 900 talented people our shared purpose and core beliefs are to be #FIERCE about Protecting Lives.

It's why we come to work - and it's what…