Inside Sales Coordinator

Roechling Industrial Cleveland has been a pioneer in commercial fiberglass products. Our primary business includes the production of semi-finished sheet, rod, and profile stock for fabricated components used in electrical equipment and infrastructure, as well as thermal insulation for plastic, rubber, and oil and gas processing applications.

We have an exciting opportunity for an Inside Sales Coordinator at our South Euclid, OH plant.

The Inside Sales Coordinator is responsible for providing product information, processing sales orders, and coordinating fulfillment with the production, quality, and shipping departments.

• Maintain regular and reliable attendance.
• Serve as the primary contact for customers and outside sales managers regarding product order placement, availability, delivery status, return material authorizations, and general inquiries.
• Develop and maintain excellent relationships with potential and existing customers.
• Manage projects and customer accounts, including supporting sales manager initiatives.
• Respond to customer communications in a timely and professional manner.
• Follow orders from entry through delivery tracking.
• Assist in developing and preparing market and customer analysis reports as required by management.
• Generate quotes and follow up accordingly.
• Adhere to all pricing guidelines.
• Achieve budgetary goals and sales growth across all product lines.
• Troubleshoot issues that may affect customer orders.
• Stay up to date on market trends and new products.
• Maintain a neat and orderly work area.
• Perform activities required to maintain ISO certification.
• Complete other duties as assigned.

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• 401(k)
• Life and disability insurance
• Paid time off
• Bonus pay
• Commission pay

In the Industrial division, you will support customers with exceptional expertise in the plastics segment. Our plastics are used in nearly every industry worldwide. At the same time, each industry has its own unique material requirements.

The Roechling Group has been shaping industry worldwide for more than 200 years. We transform lives every day with our customized plastics: reducing the weight of cars, making medication packaging more secure, and improving industrial applications. Our workforce of 11,681 employees operates in 83 locations across 25 countries, wherever our customers are located.

Roehling Industrial Cleveland HR

HR

Roechling Industrial Cleveland, LP

4321 Glenridge Road

Cleveland, OH 44121

United States