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Quality Supervisor

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Insight Global
Full Time position
Listed on 2026-06-26
Job specializations:
  • Manufacturing / Production
    Quality Engineering, Operations Manager, Regulatory Compliance Specialist
Job Description & How to Apply Below

Job Description

They develop and lead a high performing team, that delivers certainty into production through maintained workmanship standards and sustained feedback and training. Scrap, MRB, non-conformance, and in-process correction is monitored. Trends are reported. Problem areas are targeted and appropriate action is taken to ensure production goals are met. Risk to customer, product, schedule, or supply chain are escalated into Quality and Operations leadership.

Customer complaints, corrective actions, improvement opportunities, and complex problem-solving activities are lead. Quality standards and processes are standardized across Value Streams.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to  learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements
  • Minimum of 3 years quality experience
  • Bachelor’s degree in a related field required
  • Automotive or aerospace background strongly preferred
  • Technical skill is a priority (leadership can be developed)
Responsibilities
  • Acts as a subject matter expert and technical lead for complex issues, training QEs, technicians, and other stakeholders
  • Oversees 5 direct reports of QEs (each oversee ~10-12 technicians)
  • Drive prioritization across value stream by identifying top contributors to scrap and non-performance / downtime
    • 4 value streams in B5: shell manufacturing, commercial finishing, and 2 DOW product lines
  • Lead Tier 1 & 2 reporting and support Tier 3 escalations
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