Communications Manager at Cleveland Museum of Art Cleveland, OH

Communications Manager job at Cleveland Museum of Art. Cleveland, OH.

The Communications Manager supports the day-to-day operations of the museum’s Communications department. Reporting to the Director of Communications, this mid-level role is responsible for implementing communication strategies across channels, producing high-quality content, and collaborating with internal and external stakeholders to promote the museum’s exhibitions, events, and initiatives.

• Bachelor’s degree in Communications, Marketing, Public Relations, or a related field.
• A minimum of five years of relevant experience, or a combination of education and experience demonstrating equivalent knowledge and skills.
• Demonstrated leadership skills and the ability to manage multiple projects with precision and efficiency.
• Proven excellence in verbal and written communication.
• Strong analytical, decision-making, and problem-solving capabilities.
• Ability to work both independently and collaboratively in a fast-paced environment.
• High attention to detail and ability to manage competing priorities and deadlines.
• Comfort interacting with a diverse range of stakeholders including staff, media, donors, and the general public.
• Commitment to excellence, professionalism, and discretion.
• Uphold the professional standards of the field and maintain the museum’s reputation.
• Adhere to the museum’s code of ethics and avoid conflicts of interest.
• Respect the diversity of the museum’s staff, volunteers, and audiences.
• Maintain confidentiality and comply with all museum policies and procedures.

• Assist in developing and executing communications strategies with the Director of Communications.
• Write copy for a variety of platforms, including press releases, media communications, museum website, email communications, Cleveland Art (membership magazine), marketing collateral, and other exhibition-related materials.
• Support the Digital Communications Manager by assisting in content creation for social media posts and other digital channels.
• Manage workflow and deadlines for exhibition and campaign communications.

• Respond to media inquiries and coordinate approvals and asset collection for media use.
• Develop and maintain relationships with media outlets, influencers, affiliate groups, and external partners.
• Coordinate and organize photo shoots, including scheduling and liaising with internal teams and photographers.

• Collaborate cross-departmentally to gather communications assets, including fact sheets, images, checklists, and curatorial narratives.
• Assist with posting digital content as needed.
• Attend internal planning and programming meetings and represent the museum on external committees when appropriate.
• Track and report on media coverage, campaign performance, and internal communication initiatives.

Salary range: $50,000 - $55,000. Full-time work is 35 hours per week; occasional overtime might be necessary.

• Partner level membership to CMA
  • Free, unlimited admission to select Cleveland Museum of Art ticketed exhibitions (two adult member tickets per visit, subject to availability)
  • 50% off admission to select ticketed exhibitions for members' guests
  • Free admission to select ticketed exhibitions for unlimited children, 17 and younger, when accompanied by a member
  • Priority registration and discounts for museum art classes for adults and children
  • 20% discount in the museum store
  • 10% discount in the museum restaurant and café
  • Annual subscription to Cleveland Art members magazine
• Free Garage Parking
• Employment relationship with the museum qualifies you for free or discounted admissions to other cultural institutions such as the Natural History Museum, Botanical Gardens, The Cleveland Zoo, etc.
• Medical
• Dental
• Vision
• Life and Accidental Death and Dismemberment Insurance
• Voluntary Life
• Short Term Disability
• Long Term Disability
• HSA
• FSA