Cleveland Play House Admin Individual Giving Manager Cleveland, OH – View

Cleveland Play House seeks a full-time Individual Giving Manager to manage and grow its individual donor program, with a focus on annual giving, mid-level donors, and membership. Reporting to the Associate Director of Development, this role is responsible for donor acquisition, retention, stewardship, and cultivation.

Reports to:

Associate Director of Development

Department:
Development

• Manage CPH's annual giving program including direct mail, digital campaigns, telefunding, and membership renewals
• Develop and implement strategies to acquire new donors and upgrade existing donors
• Manage the CPH membership program including benefit fulfillment and stewardship
• Track and analyze annual giving metrics and recommend improvements

• Manage a portfolio of mid-level individual donors ($1,000–$4,999)
• Develop personalized cultivation, solicitation, and stewardship strategies
• Identify donors with major gift potential for portfolio movement

• Coordinate timely and meaningful acknowledgment of all gifts
• Draft donor communications including thank you letters, impact reports, and stewardship materials
• Support development communications in partnership with the Marketing team

• Maintain accurate donor records in the Tessitura database
• Pull reports, analyze data, and track fundraising progress
• Ensure data integrity and support best practices in database management

• Support donor cultivation and stewardship events
• Assist with opening nights, donor receptions, and special engagement opportunities

• Bachelor's degree or equivalent combination of education and experience
• Minimum 2–3 years of experience in nonprofit fundraising, development, or a related field
• Strong written communication skills; experience with donor communications preferred
• Familiarity with fundraising databases;
  Tessitura experience a plus
• Detail-oriented with strong organizational and project management skills
• Ability to work some evenings and weekends for donor events and performances

• Experience managing annual giving programs or membership programs
• Experience with direct mail, digital fundraising, or telefunding campaigns
• Knowledge of Cleveland's philanthropic community
• Experience in performing arts or cultural organizations

$55,000–$65,000 commensurate with experience. Benefits include group health insurance (CPH contributes a portion of premium), group dental and vision, paid vacation, company and discretionary holidays, 401(k). Parking available at employee's cost.