Root Cause Coordinator Workforce & Resource Navigation

Description

Consider a career that allows you to make a positive impact on others’ lives while enhancing your own. The Greater Cleveland Food Bank, the largest hunger relief organization in Northeast Ohio, provided over 50 million meals in 2024 to those in need across Cuyahoga, Ashtabula, Geauga, Lake, Ashland, and Richland counties.

Greater Cleveland Food Bank Mission Statement: “Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive.”

Join the Greater Cleveland Food Bank team and experience a supportive culture of continuous learning and development. We offer competitive pay and excellent benefits, including:

• Paid Time Off and Holiday Pay beginning day one
• Low-cost medical, dental, and vision insurance
• Generous retirement plan
• Wellness programs
• Childcare assistance
• Tuition and Student Loan assistance
• Short-term and long-term disability coverage
• Life insurance

Together with our community, we provide nutritious food and essential resources so our neighbors facing hunger can thrive. The Root Cause Coordinator for Workforce and Resource Navigation supports this mission by assisting neighbors in the Greater Cleveland Food Bank service area to navigate food programs within their community while connecting them to resources, primarily resources around workforce and stabilizing programs. This position requires significant knowledge of programs, processes and organizations that impacts household stability, as well as knowledge of wrap-around service models.

This position requires knowledge in workforce development and successful strategies to engage community members in training and development programs. This position helps to track the short and long-term impact of this work. This position also requires the coordinator to build partnerships with community organizations, organizations stationed at the Greater Cleveland Food Bank’s Community Resource Center(s) and work with internal staff and agency partners to connect eligible community members to benefits, programs and referrals.

This role is vital in helping individuals and families achieve economic stability and upward mobility.

include the following. This list is not all-inclusive and other duties may be assigned.

• Conduct outreach to connect neighbors to workforce-related organizations co-located at GCFB’s Community Resource Center(s) and others in the community.
• Receive and respond to referrals from GCFB team members.
• Complete resource screenings for households and assess the need for wrap around services in the areas of health, housing socioeconomic and employment. Connect neighbors to meaningful resources that will best support their household’s stability; document interventions while managing actively engaged household cases.
• Assist households in creating goals; provide support in areas including financial literacy, housing stability and career development.
• Track progress towards goals, ensure accurate data entry in CAP
  60 and compile data as needed for grants, programming improvements and community impact.
• Curate programming to directly support neighbors, convene community partners, utilize and share best practices both inside and outside of the organization.
• Assist with and/or create program materials.
• Cultivate and/or enhance direct referral relationships with community organizations and employers that provide programming, resources and opportunities for neighbors. Track the progress of referrals to appropriate partner agencies and programs to access nutritional, medical, housing and socioeconomic support.
• Establish core metrics to track the success of programming related to workforce with a focus on connections to meaningful…