RN Clinical Manager; RCM

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full time Cleveland, OH, US

Responsible for providing clinical and managerial support for the skilled nursing and long-term care communities. Holds 24-hour responsibility for maintaining the standards of quality for the nursing care provided to all residents on designated unit. Serves as a clinical resource to nursing staff. Provides support for Judson Retirement Community’s policies and procedures. The RCM is familiar with bargaining unit contracts and acts accordingly.

Maintains day-to-day unit function within budgetary limits and ensures compliance with state and federal rules and regulations. Promotes professional nursing practices and sets leadership example for all staff on unit.

Schedule:

Monday through Friday 7:30 a.m. – 4:00 p.m. with one shift per week of 10:00 a.m. – 7:00 p.m. Weekend on call requirement every three weeks and rotating holiday coverage.

Essential Duties and Responsibilities:

• Holds 24-hour responsibility for the quality of care provided on designated unit. The RCM personally supervises the work of the nursing staff. The RCM is accessible to all staff, residents and families/visitors. Practices and strives for quality customer services relations with staff, residents and families. Identifies unit problems, gathers information necessary for decision-making and takes an active role in problem resolution and provides informational feedback to administrative staff.
  
  Actively supports Judson Retirement Community policies and provides interpretation and clarification to staff as needed. Develops unit goals and objectives consistent with organization goals.
• Develops and implements a plan of care in collaboration with residents, families, physician and other health care professionals. Attends and actively participates in weekly care conference meetings with IDT and residents/families. Ensures that all parties involved are aware of the care conference schedule. Facilitates alternate schedule and communication necessary to accommodate residents/families schedules. Offers continued input in plan of care improvements.
• Ensures the expeditious implementation of appropriate clinical interventions. Documents changes in the resident’s clinical record and/or plan of care and communicate these changes to front-line staff. Monitors the resident’s response to care and makes changes and referrals to others as needed. Communicates needs and changes to other IDT members. Provides clinical and managerial guidance to front-line staff and ensure adequate follow-up of clinical issues.
  
  Provides effective informal and formal communication of the plan of care to front line staff (including maintenance of cluster books and use of care alerts).
• Acts as primary liaison between unit staff and families. Actively listens to family concerns and effectively communicates in return. Solicits information from families regarding quality of nursing care and facilitates IDT conversations for plan of care improvements. Provides communication to staff and feedback to residents/families for effective resolution. Promotes the best possible living experience for residents and families in accordance with Judson Retirement Community’s expectations.
  
  Provides residents and families information and education regarding aging and resident-specific disease processes.
• Provides the designated unit clinical oversight and expertise. The RCM is expected to attend educational seminars to maintain a high level of clinical and managerial knowledge. Assists staff as needed in assessment and implementation of nursing care according to standards, policies…