Regulatory Quality Assurance Analyst

The Quality Assurance Analyst role executes Quality Assurance related tasks for In-Clinic & Pharmacy Quality Assurance (QA). This role works closely with and under the leadership of the Quality Assurance Supervisor to ensure that procedural and operational practices are executed consistently and effectively, meeting all regulatory requirements while supporting business needs through proactive, efficient, standardized quality processes.

• Execute day-to-day Quality Assurance activities to ensure products, suppliers, and processes comply with regulatory requirements and internal quality standards.
• Manage and support complaint handling activities, including intake, investigation, documentation, corrective actions, and closure.
• Support Nonconformance Event (NCE) and CAPA processes, including initiation, investigation support, follow‑up, and documentation.
• Consistently execute quality activities related:
• Recall support and documentation
• Supplier approval and ongoing monitoring
• Drug Supply Chain Security Act (DSCSA) compliance
• In-Clinic new item add approvals

• Adhere to SOPs, work instructions, regulatory requirements, and quality standards.
• Ensure accurate, timely, and compliant documentation within the Quality Management System (QMS).
• Identify, document, and elevate quality risks, deviations, and trends as appropriate.

• Support internal audits, regulatory inspections, and quality assessments.
• Identify process inefficiencies, quality issues, and potential risks; communicate findings to the Quality Assurance Supervisor and support improvement initiatives.
• Collaborate with QA leadership and cross‑functional partners to investigate and resolve quality issues.
• Complete all required training in accordance with established timelines.
• Perform other duties as assigned to support quality and business objectives.

• Strong technical writing skills with the ability to produce clear, accurate, and compliant documentation.
• Working knowledge of Drug Supply Chain Security Act (DSCSA).
• Demonstrated ethical conduct; serves as a role model for quality and compliance.
• Strong verbal and written communication skills, with the ability to collaborate effectively across all levels of the organization.
• Strong organizational skills, attention to detail, and the ability to manage multiple priorities and meet tight timelines.
• Demonstrated initiative and problem‑solving skills with the ability to drive issues to resolution.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Ability to take direction, provide input, and recognize when to elevate or seek collaboration to ensure high‑quality outcomes.

• Associate degree or equivalent experience, such as certification and professional practice as a Veterinary Technician or Pharmacy Technician (required) bachelor’s degree (preferred) in a related field:
  Chemistry, Biology, Health Administration, Animal Health, Business, Nursing, Pharmacy, Microbiology, Supply Chain
• Minimum of 1‑3 years of related experience with exposure to quality, supply chain management (distribution) and/or pharmaceuticals or combination of equivalent education and experience.

• Certified Quality Professional (CQE, CQA, etc.) a plus
• Lean Six Sigma (or other Continuous Improvement) certification a plus

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

• 401k savings & company match
• Paid time off
• Paid holidays
• Maternity leave
• Parental leave
• Military leave
• Other leaves of absence
• Health, dental, and vision benefits
• Health savings accounts
• Flexible spending accounts
• Life & disability benefits
• Identity theft protection
• Pet insurance
• Certain positions may include eligibility for a short-term incentive plan

Salary may vary depending on factors such as confirmed job-related skills, experience, and location. It is not typical for an individual to be hired at or near the top end of the range for their role. Compensation decisions are dependent upon the facts and circumstances of each case. Sales Positions are eligible for a Variable Incentive. The pay range for this position is as follows:

$46,400-$61,800