Quality Assurance Manager

Quality Assurance Manager

As the Quality Assurance Manager, you will act as liaison between Operations, Process Engineering, Technical, and Customer facing team (Account Mgr. and Optima team) in quality related inquiries, investigations.

Routine Activities

• Maintain and improve existing QMS and certificates and ensure QMS requirements are reflected and implemented in the product realization process.
• Ensure customer specific requirements (CSRs and Supplier Quality Manual requirements) are integrated into the QMS and consistently met
• Ensures consistent measurement and reporting of site quality performance within the organization
• Lead internal and external quality incident investigations (off spec situations, customer complaints, SCAR) and related communication in a timely and effective manner, ensure defined corrective actions are effectively implemented and problem resolution is done in a systemic way.
• Drive data driven site quality improvement programs to improve yield/productivity cost of non-conformance and customer complaints performance.
• Facilitate/lead in-house customer & supplier visits.
• Support and troubleshoot data systems including SAP, LIMS, and ETQ Reliance
• Owner of the site internal audit program (planning & execution) and the site document control system
• Collaborate with technical, Optima and R&D team to drive quality improvement in first right capability.
• Gate keeper in site level quality MOC, and New Product Launches
• Provides quality, training, leadership and coaching for the site
• Promotes quality culture at site

Decision Authorities

• User decision related to product release
• Decision on product Fit/Form/Function related change approval requests
• Decision on off spec product disposition

Qualifications:

• Bachelor's degree or higher in Quality, Engineering
• Minimum of five (5) years of quality management experience, preferred in automotive industry
• Minimum three (3) years of people management or supervisory experience
• Certified Lead Auditor (IATF; VDA preferred)
• Minimum Six Sigma Green Belt certification
• Proficiency in English (written and verbal)
• Demonstrated knowledge of automotive core tools (FMEA, SPC, CP, APQP)

The pay range for this position is $140,000 to $160,000.

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD™

Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit  and follow @PPG on X.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen, move fast and don't stop until we solve their biggest challenges. When our customers win, we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility, using quality data to develop solutions that create value.

We are excellent operators

Productive. Collaborative. Accountable. No matter our role, we identify problems, take ownership and always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support our frontline, the faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results, embrace new technologies and leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely, act with integrity and value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression.

PPG values your feedback on our recruiting process. We encourage you to visit  and provide feedback on the process, so that we can do better today than yesterday.