Quality Technician Job Cleveland area,Ohio USA,Quality Assurance

Position Summary

We are seeking a hands‑on Quality Technician Supervisor to lead quality inspection activities and support quality initiatives within a fast‑paced manufacturing environment. This role is responsible for supervising quality technicians and inspectors, ensuring compliance with customer and company quality standards, driving continuous improvement efforts, and working closely with production and engineering teams to resolve quality concerns.

The ideal candidate will have experience in manufacturing quality systems, root cause analysis, corrective actions, and team leadership. This position plays a key role in maintaining product quality, reducing defects, improving processes, and supporting customer satisfaction.

Responsibilities

Lead and support Quality Technicians and Inspectors on assigned shift
Ensure products meet customer specifications, quality requirements, and internal standards
Perform and oversee inspections, testing, and quality documentation activities
Investigate non‑conformances, customer complaints, and internal quality issues
Facilitate root cause analysis and corrective/preventive action activities
Monitor quality metrics and identify opportunities for process improvement
Support internal audits, customer audits, and quality system compliance efforts
Partner with Production, Engineering, and Operations to improve quality performance
Train and mentor employees on inspection methods, quality procedures, and best practices
Maintain accurate quality records and documentation

Qualifications

High school diploma or GED required
3+ years of quality experience in a manufacturing environment
Previous leadership, supervisory, or team lead experience
Experience using precision measuring instruments and inspection equipment
Working knowledge of ISO 9001 quality management systems
Strong communication, organizational, and problem‑solving skills

Preferred Qualifications

Associate degree in Quality, Manufacturing, Engineering, or related field
ASQ Certified Quality Technician (CQT), Certified Quality Inspector (CQI), or similar certification
Experience in metal stamping, welding, automotive, or Tier 1 manufacturing environments
Knowledge of PPAP, APQP, FMEA, Control Plans, SPC, and corrective action processes
Ability to read blueprints, GD&T, and engineering specifications
Experience conducting audits and supporting quality system compliance

Skills

Leadership and team development
Root Cause Analysis (5 Why, Fishbone, Corrective Actions)
Quality Auditing and Documentation
Blueprint Reading and GD&T Interpretation
Precision Measurement and Metrology
ISO 9001 Quality Systems
Continuous Improvement
Problem Solving and Cross‑Functional Collaboration

You should be proficient in:

GD&T
Continuous Improvement
Process Failure Mode and Effects Analysis (PFMEA)
5 Why (Root Cause Analysis Method)
Advanced Product Quality Planning (APQP)
Standard Operating Procedures (SOPs)
Kaizen
Mechanical Testing
Metal Stamping & Forming (Progressive Die)
Good Manufacturing Practices (GMP)
PPAP Process Experience
Root Cause Analysis
Blueprint Reading
IATF 16949
ISO 9001
Tier-1 Automtotive
Welding

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