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Outlet Retail Store Material Handler

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Goodwill Industries of Greater Cleveland and East Central Ohio, Inc.
Full Time position
Listed on 2026-03-01
Job specializations:
  • Retail
    Retail Associate/ Customer Service, General Retail, Retail Support, Stocking
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Overview

Join Goodwill Industries of Greater Cleveland and East Central Ohio at our East Cleveland Outlet Store. We are hiring full-time Material Handlers to move and sort donated materials and salvage commodities for our outlet "bins" store. You will assist in all areas of the salvage process and cross-train to learn other outlet functions. You will also provide excellent customer service to donors, shoppers, and vendors.

Due to the machinery used for the job, employees of the outlet store must be 18 years old or older. You must also be available to work a day shift and be available to work weekends. This location is open 7 days a week from 8 am to 6 pm.

Perks / Benefits
  • Bonus incentives
  • Paid time off
  • Paid holidays
  • Medical, dental, & vision plans at discounted premium prices
  • Employee Assistance Program
Essential Functions
  • Processes quality donations quickly, sorting and preparing all materials for sale in the store and meeting production goals (rotating a minimum of 220 tables a day).
  • Assists in stock rotation and maintains tables and other displays in a presentable manner.
  • Uses personal computer software to input starting and ending cash amounts and maintain accurate customer records.
  • Assists store team leadership and the training of new personnel.
  • Responsible for filling and rotating the tables on time.
  • Maintains a clean work area and breakroom; adheres to all safety practices, procedures, and policies.
  • Performs material handling tasks manually using a hand truck or pallet jack for duties on the dock, facility, or exterior areas of the store.
  • Ability to operate all tipping equipment.
  • Weighs and records diversion pounds for Gaylord's, Containers, and Hoppers.
  • Provides appropriate customer service on the Outlet Floor.
  • Sorts and weighs specific outgoing salvage items (books, shoes, purses/belts/bags, miscellaneous items, toys, and metal).
  • Receives and processes quality donations quickly, including sorting all materials for shipment to the stores.
  • Places trash into designated containers and moves it to the proper location for disposal; disposes of it in the compactor as needed.
  • Uses all appropriate safety PPE and follows safety practices.
  • Hands every donor a receipt and ends every donor interaction with "You changed a life today. Thank you!"
  • Embodying DGR MODE Guiding Principles.
  • Other duties as assigned.

Goodwill is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Background check required.

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