Sales Lead; Part-Time @ Cleveland Aquarium

Sales Lead (Part-Time) @ Greater Cleveland Aquarium

2000 Sycamore St, Cleveland, OH 44113, USA

Posted Wednesday, June 24, 2026 at 10:00 AM

This position provides optimal guest service ensuring that all guest needs are met in a timely manner. The Sales Lead assists the Store Director and Assistant Store Director in leading the team members in optimal guest service. The role includes higher-level transactions such as cash handling and safe balancing. The Sales Lead is an entry-level supervisor position.

• Hold self accountable to all e|n standards of performance and behavior.
• Resolve guest service issues in partnership with the Store Director.
• Lead the Sales Team to ensure optimal guest service.
• Perform all opening and closing operations.
• Build strong relationships with team members to align and support execution of business results.
• Pursue opportunities to promote self-development.
• Create a learning environment by modeling e|n core values.
• Foster Partner team member relationships to support business initiatives and growth.
• Comply with company personnel policies.

• Assist the Store Director in helping staff achieve store location’s sales, per capita, and purchase with purchase goals.
• Achieve personal purchase with purchase sales goals and other statistical sales expectations assigned by store leadership.
• Support the Store Director in coaching team members to meet purchase with purchase goals and other sales expectations.
• Consistently look for methods to maximize store sales.
• Ensure accurate cash handling with the registers, completing all register transactions accurately.
• Work assigned schedule.

• Complete product, operations, and merchandise presentation training.
• Execute and maintain all visual presentation directives as communicated by the Store Director and SSC initiatives.
• Participate in all e|n initiatives and ensure sustainability.
• Respond and react to all communication in a timely manner.
• Perform daily tasks such as cleaning, store recovery, and merchandise placement.
• Be accountable for all Loss Prevention procedures and requirements.

• Consistently demonstrate e|n Cares.
• Ensure optimal guest service by all team members.
• Maintain full knowledge of the venue’s building and its programs.
• Ensure a clean, organized and safe environment for guests.
• Follow e|n and Partner dress code guidelines.
• Participate in regional philanthropic activities.

• Frequently stand, walk, and use hands to finger, handle, or feel.
• Occasionally reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 40 pounds.

Pay Rate: $14.00 – $15.00 per hour

Event Network celebrates diversity and is proud to be an equal‑opportunity employer. We’re committed to creating an inclusive environment for all Team Members.