Inside Sales Representative

Job Summary

We are seeking a detail-oriented and customer-focused Inside Sales Representative to join our team. This role is responsible for maintaining and nurturing strong business relationships by delivering exceptional service and customer support. You will help target and develop non-major accounts into loyal customers. The ideal candidate is highly organized, able to multi-task in a fast paced environment. Comfortability with Excel is a plus.

• Respond to sales calls, faxes, and e-mails
• Accurately provide price and delivery to customers in a timely manner
• Provide technical assistance to customers
• Process sales orders
• Enter return orders, credits, and debits when required
• Enter scrap return order as requested by distribution channels
• Frequently perform an inventory analysis and report concerns to purchasing/management
• Satisfy customer service issues
• Continuously increase knowledge of company products, services, and procedures
• Work in team environment, communicating as required with all personnel.
• Traveling as needed to meet company goals
• Monitor competitor products and prices.
• Assist in quality related duties where required

Minimum Requirements:

• Bachelor’s Degree in a related field or comparable experience, computer literate and telephone experience.

Preferred Requirements:

• 1 to 2 years sales experience
• Interpersonal skills necessary in order to sell, negotiate and close business with customers
• Attention to detail in order to evaluate customer’s accounts and orders
• Basic computer skills in order to assemble and process orders and information in a timely and efficient manner.
• Effective communication and listening skills necessary when answering phone calls from customers and associating with peers.
• Knowledge of products being sold by the business unit

• Medical, Dental, Vision Insurance
• Life Insurance and Disability
• Voluntary Wellness Programs
• 401(k) and RRSP programs with Company Match
• Paid Vacation and Holidays
• Tuition Reimbursement And more!

Benefits may vary based on job, country, union role, and/or company segment. Please work with your recruiter or tk representative for applicable benefits information.