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Account Manager - Manufacturing

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Gleason
Full Time position
Listed on 2026-03-02
Job specializations:
  • Sales
    Industrial Sales, Business Development
Job Description & How to Apply Below

About Gleason

With more than 2,200 employees and 13 manufacturing facilities worldwide, Gleason Corporation is a leader in gear technology. Gleason's product and service offerings include gear and transmission design software, gear manufacturing machines and related accessories, gear metrology equipment and automation systems. Gleason products are used by customers in e-mobility, commercial vehicles, aerospace, agriculture, mining, sustainable energy, construction, power tools, marine and many other industries.

Working for Gleason, you will be connected to work that matters, putting your expertise to its best use while developing skills for the future. The result is a career defined by you, supported by Gleason and built on tangible accomplishments. As we continue to grow and evolve, we are looking for the right people to join us on our mission. If you are interested in being part of our team, there are a few things you should know:
We are energized by challenges and the effort needed to solve them. We like working with people who are positive, adaptable and growth-minded. We care how work gets accomplished and are deeply invested in the success of our customers and colleagues. If this sounds like you, we invite you to read on and learn more.

Why work at Gleason?
  • Excellent benefits package including a 6% Company 401(k) match
  • Tuition Assistance Program
  • Employee Assistance Program
  • Formal and informal Development opportunities.
Position Summary

This position reports to a Regional Sales Manager (RSM). This role is responsible for managing and growing assigned customer accounts within a defined geographic region through direct selling of Gleason Corporation products and services. The Account Manager owns day-to-day account execution, customer relationships, and opportunity development while operating within established sales strategies and guidelines provided by the RSM.

Job Responsibilities
  • Responsible for promotion, negotiation and sale of Cutting Tools and Workholding products within assigned accounts and region.
  • Support promotion and opportunity identification for the RSM for all other Gleason products within assigned accounts and region.
  • Develop and maintain positive customer relationships through regular face-to-face customer visits and interactions.
  • Travel to Customer locations throughout the region (50-70% of the time) with occasional travel to Gleason plants of manufacture. International travel may be required at times.
  • Regular communications with plant of manufacture to monitor Customer order progress and support proactive follow-up to ensure orders remain on track. Communicates and resolves issues on behalf of the Customer.
  • Detailed pre-sales and post-sales follow-up including reporting requirements (ERP, CRM, other).
  • Communication of customer needs and requirements (VOC).
  • Monitor and report on customer activity, competitive actions, and market conditions within assigned accounts.
  • Support booking activities and strategy deployment objectives within the region and specified accounts.
Qualifications
  • Field sales experience in an industrial manufacturing industry and environment.
  • Technical background and experience in gear manufacturing and automation techniques preferred.
  • Knowledge of cylindrical and bevel gear manufacturing preferred.
  • Proficient in Microsoft Office and CRM/ERP Systems.
  • Associates or Technical Degree in a relevant field (Engineering, Business, Marketing, etc.).
  • Must have demonstrated business management experience and skills.
  • Self-motivated, results-oriented, and able to work independently within a team structure.
  • Strong organizational, management, Presentation and communication skills.
  • Strong understanding of commercial transactions in an industrial manufacturing company or tooling integrator.
Computer Skills
  • Microsoft Office (Word, Excel, PowerPoint)
  • Outlook
  • Internet
  • Project Management Software
  • SAP Modules:
  • Other: customer Relationship Management System experience preferred.
Travel Requirements
  • Up to 75%

The salary range in this posting depends on qualifications and experience. Actual compensation may vary, and this job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on relevant experience, qualifications/education, and other factors including work schedule, shift premiums, and overtime.

Gleason is an Equal Opportunity Employer and considers applicants for all positions without regard to age, disability, genetic information and/or predisposing genetic characteristics, marital status, national origin, race/color, religion, sex/gender, sexual orientation, military or veteran status, victim of domestic violence status, arrest or conviction record, or any other characteristic protected by applicable laws.

OFFICE ENVIRONMENT PHYSICAL DEMANDS

The physical demands described here are representative of those that would need to be met by an employee to successfully perform the essential functions of this job in an…

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