Strategic Account Manager - Industrial​/Energy Storage

Employment Status:
Regular

Time Type:
Full time

CSA Group is recruiting a Strategic Account Manager – Industrial/Energy Storage based in North America. The role serves as the primary customer contact for assigned accounts, driving growth, developing account strategies, and ensuring a single point of contact for customers.

• Initiate the sales process and provide preliminary and ongoing information to existing clients.
• Manage the sales process by promptly responding to all inquiries and visits with clients as necessary to present information regarding CSA Group services.
• Prioritize work assignments and follow‑up responses to client inquiries and proposals.
• Manage relationships with clients, identify growth opportunities within the assigned accounts, and develop strategies to secure new business while communicating effectively with Operations for a seamless approach.
• Prepare cost proposals of services for clients using applicable questionnaires and worksheets.
• Maintain accurate and complete client files, including entry of new/existing client information into the shared sales database.
• Identify and communicate opportunities and competitive trends.
• Develop ongoing business relationships and networks with clients and industry‑related groups.
• Provide written and verbal reports, including sales reports, expense reports, customer visit reports, and customer presentations in a timely manner as required.

• Bachelor’s Degree and 6 or more years of sales experience or equivalent industry experience.
• Prior experience with sales CRM tracking software (a plus).
• Proven ability to consistently exceed sales goals.
• Experience dealing with large organizations at senior level.
• Prior experience with Industrial/Energy Storage products and/or key accounts preferred.
• Willingness to travel.

• Clear, effective and professional written communication and presentations.
• Ability to create, prepare and execute complex business strategies while organizing multiple projects and job responsibilities.
• Proactive resolution of complex problems and effective internal collaboration to build outstanding client relationships.
• Organized, independent, and strong initiative to develop new customer contacts.
• Ability to maintain positive contacts within the organization to exchange, explain and interpret information or ideas and follow‑up on client requests.
• Strong organization and time‑management skills.
• Creativity and project‑management skills to plan for projects, events and conferences.
• High level of initiative and motivation to meet or exceed targeted goals with minimal supervision.
• Computer proficiency in Word, Excel, PowerPoint and CRM database applications.
• Ability to prepare cost proposals promptly to meet customers’ needs.

The typical hiring range for this position in Canada is $98,500–$129,000; CSA Group reserves the right to flexibility outside of the stated range.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued.