Rental Account Manager

Job Title:

Rental Account Manager

Location:

Cleveland, OH (Territory: Cleveland, Akron, Youngstown)

Schedule:

First Shift Monday – Friday

Salary: $55,000 per year, plus uncapped commission, potential bonuses, and long‑term incentive options.

• Develop leads through cold calls, telephone solicitation, and customer visits.
• Assess customer needs using product knowledge and develop customized sales proposals.
• Coordinate with rental operations to ensure equipment availability.
• Lead branch‑level marketing and train rental sales representatives in telemarketing techniques.
• Maintain customer relationships, conduct retention visits, and handle customer complaints.
• Prepare proposals, contracts, and maintain accurate customer data in the DPS system.
• Process credit approvals, collections of receivables, and administer maintenance status updates.
• Adhere to company procedures and maintain professional conduct.
• Perform additional duties as assigned.

• Bachelor’s degree in Marketing or five (5) years of related job‑related experience.
• One (1) year or more of sales experience, or equivalent sales training.
• Three (3) years or more of sales experience (preferred).
• One (1) year or more of industry experience (preferred).
• Strong verbal and written communication skills.
• Ability to build and maintain customer relationships.
• Highly organized with excellent time‑management skills.
• High energy, self‑directed, capable of working independently and as part of a team.
• Commitment to ethical business practices and professionalism.

Competitive base salary of $55,000 per year, plus uncapped commission, potential bonuses, and long‑term incentive plan based on performance.

• Comprehensive health and welfare benefits – medical, prescription, dental, vision, life insurance, and disability insurance.
• Paid time off for vacation, illness, bereavement, family, and parental leave.
• Tax‑advantaged 401(k) retirement savings plan with employer match.
• Employee discount on company shares.

Ryder is proud to be an Equal Opportunity Employer and operates as a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran or disability status.