Brand Educator - Cleveland, OH

Come Work With Us!

Looking for candidates that live in Cleveland and the surrounding areas.

This is considered an Occasional Employment position (commonly referred to as 'Gig Work'). Activations are typically 2-4 hours in length and the on‑site hourly wage ranges from $30-$40+ per hour. Available events vary from week to week; most events occur Thursdays‑Sundays between 3pm‑12am.

The ideal candidate is looking to pick up 2‑4+ shifts a week, has availability starting around 3pm on weekdays and 11am on weekends, and is comfortable driving to events within an hour+ radius of downtown Cleveland (events outside 30 minutes/30 miles include drive time and mileage reimbursement).

Candidates must be 21 years or older.

W2 position paid bi‑weekly with local support and hands‑on training.

MKTG executes promotional activations for Diageo, the #1 multinational alcoholic beverage company in the world.

MKTG Brand Educators/ Brand Ambassadors (BEs/ BAs) educate consumers on the Diageo brand portfolio during on‑, off‑, and experiential special events. They deliver a sampling experience, interact with consumers, build trust, and take photos. They must adhere to all laws and regulations specific to liquor sampling, hold a State of Ohio Solicitors Permit, and follow MKTG policies.

• Actively engage and educate consumers at the point of experience, purchase and consumption
• Humanize the brands and build trust through education
• Lead consumers through a sampling journey of featured product(s)
• Regularly complete paid digital trainings for market brand and programs, maintaining accurate and up‑to‑date product knowledge
• Travel to different locations on and off premise
• Adapt to tech platforms to receive and input information necessary to represent the Diageo brands
• Arrive to events on time, in appropriate attire, and be prepared to execute promotions as outlined in program standards
• Distribute Diageo premiums to consumers
• Follow Responsible Server Guidelines and report guideline violations
• Pre‑merchandise accounts with Diageo point‑of‑sale (POS)
• Pay for bar spend or product via company‑issued debit card
• Pick up or accept delivery of promotional materials from the Event Team
• Ensure proper care and return of company property (uniforms, materials, machines)
• Accurately complete the paid post‑event recap within 48 hours
• Take/edit and submit high quality digital event photos
• Understand how the Diageo brand differs from competitors and report on competitive activity while in market
• Maintain appropriate appearance for consumer engagement
• Follow all company policies and procedures

• 21 or older
• Extremely dependable, organized, reliable, timely and self‑managed
• Tech savvy and own a smartphone
• Available to work weekends and evenings
• Accurately report event metrics
• Reliable vehicle to drive to events and transport POS
• Basic understanding of marketing helpful but not required
• Prior brand ambassador experience a plus but not required
• Must attend paid training virtually

BEs must be outgoing, personable, approachable and courteous, maintain a friendly and helpful attitude, and be great educators focused on building trust in the brand.

BEs must have reliable transportation and arrive to events on time, work until event end, and possess strong administrative and customer service skills.

• Able to stand/walk for extended periods of time (3+ hours)
• Able to carry heavy trays, boxes and objects as needed (max 50 lbs)
• Able to maintain a pleasant disposition under stress
• Satisfy consumer appeal and client marketing requirements
• Approachable and able to engage consumers

• A job for which military experienced candidates are encouraged to apply
• Good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good fit for someone just entering the workforce (21+) or returning with limited experience
• Good fit for those looking to build their marketing resume
• Open to applicants who do not have a college diploma