Direct Sales Associate - Cleveland

Direct Sales Associate

Family-owned since 1989, IGS Energy has helped customers navigate a changing energy landscape with clarity and confidence. We've built our approach on trust, transparency, and long-term success, and are proud to be recognized as a Great Place to Work® and one of Fortune's 100 Best Companies to Work For®.

As a Direct Sales Associate, you will represent Just Energy on behalf of IGS Energy, while working onsite within a major national retail partner location. In this role, you will serve as a trusted advisor to customers exploring natural gas, electricity, and alternative energy options. You will be responsible for acquiring new customers, providing a superior retail experience, and applying a consultative sales approach to help individuals make informed decisions.

This role offers a competitive compensation structure—including a base salary and uncapped commission—as well as opportunities for career advancement and professional development.

This is an excellent opportunity for individuals looking to build a rewarding career in a stable, growing industry while benefiting from strong earning potential and a supportive culture.

Competitive Compensation & Rewards

• Competitive base salary ($20/hr; $41,600/yr)
• Uncapped commission structure
• Performance incentives and recognition programs
• Ability to earn additional incentive time off based on sales performance

Comprehensive Benefits Package

• Medical, dental, and vision insurance
• 3 weeks paid time off in first year and company holidays
• Retirement savings plan (401k) + company match
• Employee discounts and retail partner perks

Professional Growth & Support

• Robust onboarding and ongoing training
• Continuous coaching and skill development
• Clear pathways for advancement within the organization
• Opportunities to become a subject matter expert in energy solutions

• Represent Just Energy or IGS Energy to acquire and retain customers by providing an exceptional customer experience at retail stores.
• Utilize a consultative selling approach to discover each customer's unique needs and recommend natural gas, electricity and alternative energy products.
• Demonstrate a tenacious drive for results by consistently achieving all sales objectives and following the established departmental goals, policies, and procedures.
• Build confidence, generate excitement, and maintain interest and professionalism by using listening and negotiation skills when confronted with objections or skepticism.
• Develop collaborative working relationships with other sales representatives, retail store managers and retail employees.
• Proactively learn and effectively demonstrate full understanding of current product programs and offering; communicate clearly to assist customers in making informed decisions.

• Highly sales motivated with excellent customer service, retention, and sales closing skills.
• Proven understanding of the business, lives the company values, and committed to continuous learning and development.
• Exceptional interpersonal skills and professionalism; ability to make a connection with a diverse array of customers and colleagues.
• Must be able to demonstrate patience and consistently strive for a positive attitude, while identifying and overcoming customer objections.
• Strong negotiation and closing skills with a focus on education.
• Ability to interpret, analyze, and evaluate information relative to selling techniques.
• Time management and multitasking skills.
• Ability to work independently and a flexible schedule to ensure performance expectations are met.

• High school diploma or equivalent experience in retail or related field preferred.
• Previous experience in sales, customer retention, or account management.
• Flexibility to work second shift hours, including evenings, holidays and weekends as needed.
• Must have reliable transportation to and from job and training site(s).

Physical Demands:

• While performing the duties of this job, the employee must be able to stand for extended periods of time at a booth in a retail location. The employee is regularly required to sit, stand, and walk; use hands and fingers to operate the iPad; and be able to occasionally lift up to 10 lbs (iPad, training binders, marketing materials, etc.).

Work Authorization:
Applicants must be authorized to work in the US on a full-time basis. Unfortunately, a current or future need for sponsorship is not supported or available for this position.

Salary Range: $55,000.00 - $

* This range reflects base pay only. Incentive earnings, like commissions or bonuses, are not included.

Commission:
This role is also eligible for an uncapped sales commission.