Rental Account Manager

Job Description

The Rental Account Manager is the primary rental sales/marketing function at the BU level, supporting commercial rental and trailer services product lines. The role focuses on generating profitable new accounts, retaining existing ones, and driving rental revenue growth and profitability while improving return on assets.

• Develop leads through cold calls, telephone solicitation, and customer visits. Assess customer needs, develop proposals, and coordinate with rental operations to ensure equipment availability.
• Train sales representatives in telemarketing and ensure they are skilled in prospecting prospective customers and existing customers.
• Maintain contact with customers via visits and calls, handle complaints, retain customers in a price‑competitive market, and schedule retention visits.
• Prepare proposals and contracts, maintain customer files, manage follow‑up correspondence, and coordinate with other BU departments.
• Ensure accurate customer data and maintain FIS integrity in the DPS system.
• Follow up within specified time frames, comply with company procedures, and manage collections of receivables.

• Perform other duties as assigned.

• Strong verbal and written communication skills.
• Ability to build strong customer relationships.
• Work independently with minimal supervision.
• High energy, self‑directed, self‑motivated, and a team player.
• Flexibility to operate and drive success in a fast‑paced environment.
• Capable of multi‑tasking, highly organized, and excellent time management.
• Highly thorough and dependable.
• Committed to ethical business practices and professionalism.
• Maintain professional relationships across all levels of the organization.
• Detail oriented with excellent follow‑up practices.

• Bachelor's degree in Marketing or equivalent 5+ years of job‑related experience.
• At least 1 year of sales experience or equivalent sales training (preferred: 3+ years).
• At least 1 year of industry experience (preferred).

Base Salary: $55,000 per year with an uncapped commission structure.

Average Commission Year One: $15,000 – $20,000
Average Commission Year Two: $20,000 – $25,000+

Health and welfare benefits including medical, prescription, dental, vision, life insurance, and disability insurance. Paid time off for vacation, illness, bereavement, family and parental leave, and a tax‑advantaged 401(k) retirement savings plan.

• Location:
  
  Cleveland, OH
• Hours:
  
  First Shift, Monday – Friday
• Territory:
  Cleveland, Akron, and Youngstown

Outside Sales

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free Workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or disability.

Some positions require additional screening, which may include employment and education verification, motor vehicle records check, a road test, and/or badging or background requirements of the customer to which you are assigned.

Ryder will only communicate with applicants directly from an  email address and will never conduct an interview online through a chat type forum, messaging app, or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through