Inside Sales

The Macomb Group, a recognized leading distributor of Pipe, Valve, and Fittings (PVF), is looking for a full-time Inside Sales Representative with mechanical and industrial piping experience to prepare quotations and manage customer accounts. We specialize in commercial and industrial PVF solutions, including valves, boilers, pipe fittings, grooved fittings, PVC, plumbing, and heating and cooling systems. As an authorized distributor of industry-leading brands including Victaulic and Spirax Sarco, we provide mechanical contractors with the products and expertise they need.

This role requires deeper technical knowledge of the PVF industry compared to counter sales positions. Inside Sales Representatives work directly with contractors and customers to understand project requirements, provide technical solutions, and manage complex orders. The Macomb Group has differentiated itself from competitors by continually expanding our operations to provide unbeatable specialty services, a huge inventory, energy-efficient solutions, and exceptional customer service.

Nashville, TN | Indianapolis, IN | Raleigh, NC | Akron, OH | Atlanta, GA | Willoughby/Cleveland, OH | Charlotte, NC | Harleysville, PA | Jeffersonville, IN | Columbus/Cincinnati, OH | Carlstadt, NJ

• Responsible for answering phones and managing customer inquiries
• Take orders from customers over the phone and provide status updates on previous orders
• Prepare detailed quotations and bids for mechanical and industrial piping projects
• Provide technical guidance on product selection for commercial/industrial PVF applications
• Computer entry and order coordination
• Purchasing of non-stock items and backorders
• Coordination of sales orders with warehouse and delivery teams
• Build and maintain strong customer relationships
• Identify opportunities to upsell and cross-sell products

• High school diploma or equivalent preferred
• One to two years of related experience and/or training, or equivalent combination of both preferred
• Demonstrated trade experience and knowledge of mechanical and industrial piping applications
• Experience with pipe fittings, valves, boilers, PVC, grooved fittings, or fire suppression systems preferred
• Familiarity with plumbing, heating and cooling, or toolmaking is a plus
• Able to project professionalism in a fast-paced environment
• Excellent communication, organizational, and computer skills
• Motivated team player who takes initiative
• PTO, paid holidays, birthday off with pay, and jump starts
• GM and Ford vehicle discount
• Medical – company pays 75% of premium along with a free medical wrap
• Free telemedicine with medical enrollment
• Vision
• Life Insurance and AD&D
• Critical Illness and Accident Insurance
• Short and Long Term Disability
• 401K program with a 25% match with no cap!