Sales Operations Leader

At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them.

We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work;

think of Gallagher.

We are seeking a motivated, self-driven Sales Operations Leader to play a pivotal role in strengthening our Michigan/Ohio Branch culture while supporting tactical marketing efforts and sales pipeline management. This opportunity is ideal for a creative, detail-oriented professional who thrives in a dynamic environment, values cross-functional collaboration, and brings innovative ideas to both internal iniatives and external marketing efforts.

This role sits at the intersection of sales growth, marketing execution, and culture development, providing direct support to producers and leadership while helping to foster a highly engaged, high-performing culture. The ideal candidate enjoys building relationships, supporting revenue-generating initiatives, creating impactful communications, and bringing people together around a shared vision.

• Support producers, sales leaders, and growth initiatives throughout the Michigan and Ohio Branch.
• Assist with pipeline management, CRM administration, opportunity tracking, and reporting.
• Coordinate business development campaigns, prospecting initiatives, and lead-generation efforts.
• Collaborates with Area President and Market Leaders to manage branch sales meetings, producer communications, and growth programs.
• Analyze pipelines and campaign performance and provide actionable insights.
• Partner with leadership to promote best practices, collaboration, and accountability across sales teams.
• Support strategic initiatives that drive organic growth and client retention.

• Design impactful presentations, sales materials, proposals, and marketing collateral.
• Create content for internal communications, events, social media, and marketing campaigns.
• Support regional branding initiatives and ensure consistency across all communications.
• Bring creativity and visual storytelling to client and internal presentations.
• Promote team successes, business wins, and growth initiatives through engaging communications.
• Coordinate marketing campaigns and measure performance to improve future results.

• Partner with leadership to strengthen a high-performance sales culture.
• Coordinate employee recognition, engagement, wellness, and team-building programs.
• Support branch events, town halls, celebrations, and culture campaigns.
• Help foster collaboration, communication, and employee connection across the region.
• Collect feedback and track engagement metrics to improve employee experience initiatives.
• Support recruitment branding and activities that reinforce organizational values and culture.

Required:

• A/BS degree plus 5 plus years experience developing and executing Sales development and reinforcement strategies or HS Diploma/equivalent plus 9 plus years experience developing and delivering Sales Training and reinforcement strategies.
• 5 plus years experience in sales, sales management or sales consulting with a proven track record for retaining existing clients as well as new business origination.

• Proven experience utilizing Microsoft 365 Copilot in a professional environment to streamline workflows, improve productivity, and support business operations.

Preferred:

• Experience with in insurance brokerage, professional services, or a…