Multi-Tenant Sales Representative

Job Title

Sells products and services to customers in assigned areas/properties through door-to-door solicitation and by building relationships.

Major Duties And Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meets established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicits residential customers through door-to-door solicitation and by building relationships with property management and explains products and services available to same
• Generates incremental revenue from existing customers by adding new/additional services or upgrades
• Responds to customer problems and complaints according to established company policy; follows through to ensure issues are satisfactorily resolved
• Maintains a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
• Attends and actively contributes to sales meetings and training programs
• Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to Company policy and guidelines

Required Qualifications

• Ability to read, write, speak and understand English
• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Valid driver's license with a satisfactory driving record within Company required standards

Education

High School Diploma or equivalent work experience

Related Work Experience

Experience in sales or customer service - 1+years

Preferred Qualifications

• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services

Working Conditions

• Office environment and/or outside environment with exposure to inclement weather
• Must be able to lift 10-20 pounds for 20 - 30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off