More jobs:
Client Executive – Group
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-09-06
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-06
Job specializations:
-
Sales
Account Manager, Client Relationship Management
Job Description & How to Apply Below
- Retain and grow an assigned book of business valued between $750K–$2M
- Serve as the primary relationship leader across client organizations
- Lead account strategy development and execution with internal teams and clients
- Provide subject matter expertise on benefits programs, self-funding strategies, and carrier solutions
- Own renewal strategy, carrier negotiations, and overall account performance
- Support Senior Client Executives with complex accounts and deliverables
- Oversee new-client onboarding, service validation, and implementation planning
- Review and approve renewals, pricing analyses, and compliance materials
- Conduct client meetings, presentations, and open enrollment sessions
- Ensure accuracy and quality of client deliverables and reporting
- Maintain CRM data integrity and account intelligence
- Monitor revenue collection, including fees and commissions
- Track service plans, deliverables, and timelines
- Collaborate with sales, analytics, and service teams
- Align internal resources with client goals and service expectations
- Partner with leadership on upsell and cross-sell strategies
- Identify service expansion opportunities and deepen client relationships
- Drive Total Account Selling goals and revenue growth initiatives
- Lead strategic planning for long-term health management solutions
- Implement processes to improve service delivery and outcomes
- Stay current on HIPAA, COBRA, and healthcare reform regulations
- Develop best practices and train team members on operational excellence
- 5–10 years of benefits and insurance industry experience
- Life, Health & Accident license
- Strong understanding of self-funded and fully insured programs
- Proven sales and account management capabilities
- Strong communication, relationship, and project management skills
- College degree preferred
- Advanced industry designations or certifications preferred
- Experience with enterprise client strategy and growth initiatives preferred
- Legally authorized to work in the country where the job is located without sponsorship
Demonstrates expertise in benefits programs, self-funding strategies, and account management, with a strong focus on client relationship building and strategic planning for revenue growth. Proficient in compliance with HIPAA and healthcare regulations while ensuring high-quality deliverables and service excellence.
Highest-signal resume keywords- Benefits Program Expertise
- Account Management
- Client Relationship Development
- Sales Strategy Execution
- Project Management
- Self-Funded Programs
- Fully Insured Programs
- Revenue Growth Initiatives
- Service Delivery Improvement
- Pricing Analysis
- Compliance Review
- Client Onboarding
- Data Integrity Management
- Strategic Planning
- Total Account Selling
- Strong Communication
- Relationship Management
- Collaboration
- Leadership
- Training and Development
- Life License
- Health License
- Accident License
- Advanced Industry Designations
- Benefits Industry
- Insurance Industry
- HIPAA Compliance
- COBRA Regulations
- Healthcare Reform
- CRM Systems
- Analytics Tools
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