Asset Protection Specialist; Part Time

The Role

At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you are not just a security presence; you are the warm, welcoming face of the dispensary and a key part of creating an elevated, friendly, concierge-style experience for our guests. This role is ideal for individuals who enjoy connecting with others, maintaining physical readiness to act with urgency, and ensuring everyone feels safe, respected, and cared for.

This is not your traditional security role. It is a dynamic blend of hospitality, customer service, and safety leadership, designed to enhance both the customer journey and team member experience. Asset Protection Specialists are active, professional, and approachable stewards of our culture, safety, and brand values.

• Be the first smiling face our guests see – greet all visitors with warmth and positivity.
• Manage check‑in with professionalism and efficiency while upholding compliance standards.
• Set the "RISE Vibe" from the moment customers enter our doors.
• Provide basic concierge‑level support: answering common questions and directing traffic.

• Serve as a visible, approachable, and responsive presence to deter incidents and ensure a sense of calm and order.
• Monitor areas of the premises, including the store entry/exit and site perimeters, to ensure safety, comfort, and compliance.
• De‑escalate situations with empathy, tact, and clear communication.
• Support team members and store operations in matters of safety, cleanliness, compliance, and guest flow by escorting customers and visitors and remaining alert and mobile at all times.
• Report and respond promptly and urgently to any safety, security, or compliance incidents.
• Support emergency procedures and preparedness, including fire, evacuation, or weather response.
• Conduct visual inspections and checks per SOPs to maintain a secure and hazard‑free environment.

• Foster strong relationships and mutual trust with store teams, leadership, and customers.
• Share insights on guest interactions, safety concerns, and security risks with transparency and discretion.
• Support training of new APS team members to model warm, professional, and compliant behavior.
• Other duties as assigned.

• At least one year of customer‑facing or concierge experience strongly preferred.
• Familiarity with POS systems and/or compliance technology preferred.
• Security, military, or law enforcement experience is a plus when paired with a strong commitment to guest‑first, hospitality‑focused service.
• Ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends.
• Reliable, responsible, and dependable attendance.
• Pass all required background checks including state‑specific cannabis employment requirements.
• Possess a valid driver’s license or state .
• Must be 21 years or older and meet all state‑specific cannabis employment requirements.
• Remain compliant with all legal or company regulations for working in the cannabis industry.

• Capable of remaining alert and responsive during extended periods.
• Move about the dispensary to fulfill work assignments and assist patients or customers in various locations.
• Remain in a stationary position, if required, to meet business needs.
• Communicate with individuals and groups directly.
• Operate POS, computer, and office productivity tools for online programming, word processing, database management, spreadsheet applications, and email.
• Inspect and receive detailed information such as customers’ dates of birth, order information, or inquiries.
• Move inventory and materials weighing up to 30 pounds independently.
• Move inventory and materials in storage areas.
• Comfortable standing or walking for extended periods indoor or outdoors.
• Active, mobile presence throughout shift; not a desk job.

• Friendly, professional demeanor with excellent interpersonal skills.
• Ability to remain calm and empathetic in stressful situations.
• Consistent demonstration of excellent customer service skills.
• Ability to establish and…