Security, Site Security

Detention Investigative Officer

Title:

Detention Investigative Officer

Salary Grade: 14 Division/Department:
Court Operations/Detention Services Salary: $45,680-$47,507.20 commensurate with experience

Reports To:

Deputy Director of Standards and Compliance Date Posted: 2/20/26

FLSA Status:
Non-Exempt Last Revised: 6/14/24

The Detention Investigative Officer is responsible for conducting thorough investigations within the Detention Center to ensure the safety and security of the institution, staff, and residents. This role involves gathering and analyzing information related to staff and youth misconduct, along with breaches of policy within the facility. The Detention Investigative Officer works closely with staff, law enforcement agencies, and other relevant entities to maintain a secure and orderly environment.

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for disabled persons covered by the Americans with Disabilities Act, in accordance with its requirements.

Responsible to collect, review, and process resident grievances in a timely manner. Escalates matters through chain of command, when appropriate.

Receives and reviews all facility incident reports. Where applicable, verifies appropriate use of force and opens and conducts an internal investigation if needed; contacts the Department of Children and Family Services and the Sheriff's Office.

Educates residents on grievance process as well as their rights while in detention.

Assigned to investigate all allegations of alleged PREA concerns/violations, staff and youth misconduct, frequently involving use of close-circuit security camera system, resident and staff interviews, as well as review of policies and procedures.

Responsible to maintain confidentiality regarding matters subject to ongoing investigation.

Reports findings to supervision, management, and administration as required. Collaborates frequently with Cuyahoga County Children and Family Services and Law Enforcement.

Prepares various reports, including but not limited to: shift log verifications, officer bed check compliance, use of room confinement, resolution of resident grievances, and critical incidents.

May conduct training on issues related to grievances, investigations, mandated reporting, and incident reporting.

Performs other duties as assigned.

None.

Detention security equipment such as computers, cameras, telephones, and radios.

All court-related information regarding hearings, etc. that the employee may come in contact with by working in the facility.

While performing duties of this job, the employee frequently walks and stands. The employee must have the capacity to work in closed environment and work with criminal offenders, some of whom may be dangerous. While working with offenders, they may interact with others, such as family members and friends of the offender, who may be upset or difficult to work with.

Workers may be assigned to work in areas of the institution where there is a risk of violence or communicable disease. Occasionally handles emergency or crisis situations; frequently subject to interruptions, and multiple calls and inquiries.

While performing the duties of this job, the employee is required to sit, to speak clearly, and to hear. The employee must occasionally lift and/or move up to 10 pounds.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Ability to utilize a personal computer; familiarity with crises intervention skills, group dynamics, child behavior; excellent verbal and written communication skills; strong human relations skills; ability to handle stressful situations.

Must possess good judgment, tact, and diplomacy; must have the ability to manage behavior; ability to give and take direction effectively; knowledge of juvenile treatment practices and the ability to handle crisis situations; knowledge of juvenile laws, demonstrated oral and written communication skills in order to maintain clear and accurate reports, documentation, and case files; must maintain strict confidentiality of Cuyahoga County Court of Common Pleas Juvenile Division records and information regarding residents;

ability to handle stressful situations, monitor cameras and utilize other electronic equipment such as a computer as required; willing to work in hazardous conditions that occur on a periodic or intermittent basis resulting in a potential risk of physical injury due to working in the environmentally controlled Detention Center, tense and hostile atmosphere, and mental demands; must be able to deal with adolescents in all kinds of…