OFFICER I

Officer I

Safety and Protective Services Officer

Hours:

Full-Time (40 hours per week)

Bargaining Unit:
Local 860

Pay: $20.50

Location:

Main (Louis Stokes Wing)

Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.

The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff.

Job Summary:

This position is responsible for ensuring a safe and secure environment for patrons and staff, and appropriately securing library facilities and assets. Serves as primary security response until emergency response unit arrives when situations warrant.

Job Requirements:

Education:

High school diploma or GED.

• Ohio Peace Officers Training 120 certification and 6 months experience securing people, property, and information, preferably in a school or urban setting; or
• 2 years' experience securing people, property, and information in a public sector setting (i.e., school, government building, etc.), preferably in an urban setting; or
• 1 year experience securing people, property, and information in a public library setting.
• Experience working with youth preferred.

Certifications:

Ohio Peace Officer Training Academy Certification. First Aid Certification preferred.

Driver License:
Required

Other License: N/A

Technical Expertise:

• Ability to accurately analyze situations and quickly make sound judgements/recommendations.
• Ability to relate to diverse and special needs populations in conflict situations.
• Knowledge of safety and security operations, laws, rules, regulations, local, state, and federal laws.
• Read, understand, and communicate information and ideas presented in writing.
• Use mathematics to solve problems.
• General principles and objectives of information technology systems and programs.
• Experience in a public library or public-sector is preferred.
• Basic proficiency in MS Office or similar software is required. Relevant business equipment including the use of basic computer programs and systems.

Essential Duties and Responsibilities:

• Patrol library properties (on foot and/or in vehicle) to maintain order, promote a welcoming environment, and enforce regulations. Assure the safety and security of patrons and staff. Observe and report any potential problems in and around the building.
• Communicate with staff; aid and direct patrons.
• Respond to inappropriate patron behavior. Enforce Patron Code of Conduct. Monitor the removal of library service materials and ensure that materials have been checked out properly.
• Serve as first responder in case of emergency and direct Cleveland emergency personnel as needed.
• Control pedestrian and vehicle ingress and egress to and from library buildings.
• Secure buildings after business hours including conducting checks of every floor to assure patrons and staff have exited the building.
• Monitor fire and safety equipment, including, but not limited to, cameras, extinguishers, locks, alarms, panic buttons, etc. Respond to alarms and other incidents. Participate in safety drills.
• Use word-processing, database, and spreadsheet software in the course of assigned duties.
• Gather information, compile reports, maintain office records/forms and filing system.
• Maintain accurate and detailed records of events.
• Operate standard office equipment including a computer, calculator, fax machine, copier, printer, and other related equipment.
• Perform other related duties as assigned.

Physical Demands and Work Environment:

• Walk up and down steps, walk in rough terrains, walk long distances.
• Push and pull up to 100 pounds. Lift a minimum of 30 pounds and carry them short distances 20 feet or less.
• Properly wear issued protective gear weighing up to 25 pounds.
• Ability to be exposed to a wide variety of outdoor and indoor environmental conditions, including extreme weather, hazards, and/or confined or restricted working environment.
• The noise level in the work environment is usually quiet to moderate.

To apply, please submit a current or updated resume.