Crane Service Technician - Cleveland, OH

Crane Service Technician

Location:

Cleveland, OH | Full-Time |

Reports to:

Service Supervisor / Service Manager

• As a Crane Service Technician at Mazzella, you’ll be on the front lines—helping customers by maintaining, repairing, and inspecting overhead cranes and hoists at their facilities.
• You'll troubleshoot electrical, mechanical, and structural issues, ensuring equipment is safe and working properly.
• This is a hands-on, customer-facing role that requires both technical expertise and strong people skills.

• Performing on-site repairs and inspections on overhead crane and hoist systems
• Responding to emergency service calls, including after-hours and weekends (as needed)
• Troubleshooting electrical and mechanical systems using testing tools and visual inspection
• Following all OSHA, ANSI, CMAA, and industry safety standards
• Communicating with customers, explaining your work, and getting sign-off
• Completing accurate service reports, time sheets, and inspection forms
• Keeping your tools, vehicle, and parts inventory in good order
• Supporting sales by identifying repair/replacement opportunities

We’re looking for someone who is experienced, self-motivated, and eager to grow with us.

• High school diploma or technical/vocational training in electrical or mechanical fields
• 2+ years of hands-on experience in overhead crane or hoist repair, 4+ years preferred
• Strong skills in troubleshooting VFDs, brakes, motors, gearboxes, and control panels
• Familiarity with OSHA, CMAA, ANSI standards
• Valid driver’s license in good standing
• Comfortable with heights, lifting heavy parts (75+ lbs), and varied work hours
• Good computer skills (e.g., Microsoft Office) and ability to complete paperwork accurately
• Strong communication and customer service skills
• Bonus Points For:
  Overhead Crane Inspector certification (Level 3+)
• Experience supporting sales or quoting repair work
• A passion for learning new technologies and tools

• At Mazzella, we’re more than a company—we’re a family of 1,200+ people across 40 locations.
• We take care of our team because we believe that when you grow, we all grow.

• Competitive pay + overtime opportunities
• Comprehensive benefits – health, dental, vision, life, disability, and 401(k) with company match
• Paid time off + paid holidays
• Free virtual doctor visits (Teledoc – $0 copay)
• Tuition reimbursement – keep learning and we’ll support you
• Career growth – development programs and internal promotions
• A culture built on respect, teamwork, and integrity
• Our Core Values
• Be Safe – We prioritize everyone's well-being
• Be a Lifelong Learner – We never stop growing
• Be Humble – We win as a team
• Be Hungry – We go above and beyond
• Be Smart – We understand people and relationships