Field Service Engineer

Job Title:
Field Service Engineer | $34-43/HR | Up to 75% Travel Job Description

As a Field Service Engineer, you will be responsible for installing new or modified equipment at customer facilities to ensure full functionality. You will review performance reports and documentation from customers and field representatives, inspect malfunctioning or damaged products, and determine the nature and scope of problems. Additionally, you will recommend repairs or replacements, coordinate problem resolution with engineering, and provide on‑site technical assistance to troubleshoot and repair equipment.

• Install and ensure functionality of new or modified equipment at customer facilities.
• Review performance reports and documentation from customers and field representatives.
• Inspect malfunctioning or damaged products to determine the nature and scope of problems.
• Recommend repairs and replacements as necessary.
• Coordinate problem resolution with the engineering team.
• Review machine designs and engineering drawings.
• Provide on‑site technical assistance for troubleshooting and equipment repair.
• Troubleshoot and/or program PLCs, such as Siemens, ABB, and Fanuc.
• Analyze reports of technical problems to identify trends affecting future design, production, and service processes.
• Develop service handbooks and bulletins based on engineering changes.
• Maintain effective communication between the customer and the company to ensure quality service.
• Adhere to electrical wiring and conduit requirements.

• Bachelor's Degree in Electrical Engineering (no experience required) or experience in Field Service.
• Strong troubleshooting skills.
• Ability to read and interpret electrical blueprints.
• Previous experience in wiring and running conduit.
• Electrically inclined.

• Experience with conveyors and hydraulics is a plus.
• Experience with electrical repair and schematics.
• Self‑motivated with the ability to find tasks independently.

You will work in a large, clean manufacturing space attached to a multi‑story office building. While not traveling, you will spend time troubleshooting equipment on‑site. The role involves traveling up to 75% of the time, with most jobs lasting three days. Travel includes locations throughout the United States. The position offers a comprehensive benefits package, including tuition reimbursement, an on‑site clinic with free medication, 401k, and an on‑site gym.

The pay range for this position is $34.00 - $43.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre‑tax and Roth post‑tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long‑term disability
• Health Spending Account (HSA)
  Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Cleveland, OH.

This position is anticipated to close on May 10, 2025.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.