Retention and Engagement Specialist

Case Manager

We are seeking a compassionate and motivated case manager to support veterans in obtaining and maintaining meaningful employment. This role places a strong emphasis on employment retention, working closely with veterans after job placement to ensure long-term success in the workplace. The ideal candidate is relationship-driven, resourceful, and committed to helping veterans achieve lasting self-sufficiency through stable employment.

Key Responsibilities

• Conduct comprehensive assessments to evaluate veterans' employment readiness, skills, and career goals
• Develop individualized service plans focused on job placement and long-term employment retention
• Build and maintain relationships with local employers to identify job opportunities for veterans
• Provide ongoing support to employed veterans to promote job retention, including regular check-ins, coaching, and problem-solving around workplace challenges
• Coordinate with employers and community partners to support successful job placements and continued employment
• Connect clients to supportive services such as healthcare, behavioral health, and workforce development programs
• Monitor client progress and adjust service plans to support continued employment success
• Maintain accurate and timely case notes and documentation
• Advocate on behalf of clients to reduce barriers to employment retention

High school diploma with human services or social services experience. Bachelor's degree preferred.