Social Service Director

SOCIAL SERVICE DIRECTOR

Full Time Cleveland, OH, US

Salary Range: $60,000.00 To $65,000.00 Annually

Job Title: Director of Social Services, LSW
Location: Slovene Home for the Aged
Employment Type: Full-Time

Position Summary

We are seeking a compassionate, experienced, and organized Director of Social Services to lead the social services department in our skilled nursing facility. The Director of Social Services is responsible for overseeing the psychosocial well‑being of residents, ensuring compliance with federal, state, and local regulations, and providing leadership to support residents and their families throughout their stay. This role is ideal for someone who thrives in a supportive environment, values teamwork, and has a heart for senior care.

If you’re organized, self‑motivated, and ready to lead with purpose, we’d love to meet you!

Key Responsibilities

• Direct and manage all aspects of the Social Services Department.
• Complete comprehensive psychosocial assessments for new admissions and ongoing resident evaluations.
• Develop, implement, and update individualized care plans in collaboration with the interdisciplinary team.
• Provide counseling, emotional support, crisis intervention, and advocacy for residents and families.
• Coordinate discharge planning and facilitate safe transitions to the next level of care.
• Assist residents and families with advance directives, financial resources, community services, and long‑term care planning.
• Facilitate resident and family meetings, support groups, and educational programs.
• Investigate and address resident concerns, grievances, and allegations of abuse or neglect in accordance with facility policies.
• Maintain accurate, timely, and compliant documentation in the electronic medical record.
• Ensure compliance with CMS, state, and federal regulations governing long‑term care.
• Collaborate with nursing, rehabilitation, dietary, activities, and medical staff to promote resident‑centered care.
• Participate in Quality Assurance and Performance Improvement (QAPI) initiatives.
• Supervise, mentor, and evaluate social services staff, as applicable.

Qualifications

• Bachelor's degree in Social Work (BSW) required;
  Master's degree in Social Work (MSW) preferred.
• Current Ohio
  Licensed Social Worker (LSW) required.
• Minimum of 2–3 years of social work experience in a skilled nursing facility, long‑term care, rehabilitation, or healthcare setting.
• Previous supervisory or leadership experience preferred.
• Thorough knowledge of CMS regulations, discharge planning, resident rights, and long‑term care practices.
• Strong communication, conflict resolution, and organizational skills.
• Experience with electronic health records (EHR) preferred.
• Compassionate and resident‑centered approach to care.
• Excellent interpersonal and relationship‑building skills.
• Strong leadership and team collaboration abilities.
• Critical thinking and problem‑solving skills.
• Effective time management and multitasking.
• Knowledge of community resources and benefits programs.
• Ability to maintain confidentiality and professional ethics.
• Health, dental, and vision insurance.
• Paid time off and holidays.
• Retirement plan with employer contribution.
• Continuing education and professional development opportunities.
• Supportive, team‑oriented work environment.

Why Join Our Team?

We are committed to providing exceptional, person‑centered care in a supportive and collaborative environment. As our Director of Social Services, you will play a vital role in enhancing residents' quality of life, supporting families, and leading initiatives that make a meaningful difference every day.