Community Life Service Coordinator

Community Life Service Coordinator

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Community Life (CL) is TCB's place-based model that uses stable housing as a platform for connecting families, seniors, and households with disabilities to community resources and opportunities. We engage residents in creating programs and building strategic partnerships with local stakeholders to create pathways to opportunities in early education, economic mobility, youth development, voting registration, health, and resident leadership. Community Life's goal is to create equitable access to community supports, resources, and opportunities for all residents so that everyone can thrive.

The successful candidate will have a chance to join in a once-in-a-generation neighborhood transformation plan made possible through the Choice Neighborhood Implementation Grant.

The Choice Neighborhoods Implementation grant leverages significant public and private dollars to support locally driven strategies that address struggling neighborhoods with distressed public or HUD-assisted housing through a comprehensive approach to neighborhood transformation. Local leaders, residents, and stakeholders, such as public housing authorities, cities, schools, business owners, nonprofits, and private developers, come together to create and implement a plan that unleashes the full potential of communities by revitalizing severely distressed public and/or assisted housing and catalyzing critical improvements in the neighborhood, including businesses, services, and schools.

The Choice grant aims to ensure residents can experience personal and professional transformation, while the physical landscape of the community also transforms. We will achieve these goals by ensuring families are stable in their housing and connected to programs and resources in the areas of education, workforce development, financial education and asset building, and health. Additionally, community engagement and community-building activities are essential to building resident trust and creating a culture of accountability and responsiveness.

Woodhill Homes:
The Cuyahoga Metropolitan Housing Authority and the City of Cleveland were awarded a $35 million FY 2020 Choice Neighborhoods Implementation Grant for the Buckeye-Woodhill neighborhood. In 2018, the Housing Authority, City, and community partners secured a Choice Neighborhoods Planning award. Now through the Choice Neighborhoods Implementation Grant, the partners are moving from planning to action. The grantee (CMHA) and their partners will: create 800 new, mixed-income rental units;

develop a new health clinic, early childhood education center, and retail space on a commercial corridor; rehab owner-occupied housing and infill vacant lots; and connect residents to employment, health, early learning and education opportunities. We have reached a critical milestone in the 6-year project, where the majority of families have relocated off-site to their temporary housing while new housing is built.

This phase requires SCs to be mobile, doing outreach and home visits in the community where people have relocated to. SCs will work closely with CMHA PM to coordinate on-site activities at those CMHA properties residents have been transferred to.

Reporting to the Community Life Senior Manager-Resident Experience, the Community Life Service Coordinator (CLSC) (also known as case manager or resident services coordinator) develops, coordinates, and implements support services for residents of Woodhill Homes. The case manager will ensure resident and community success through close work with the property management team, the economic stability coordinator, youth development specialist, and all Choice partners.

The case manager will work one-on-one with residents to assist them in achieving personal goals related to health, education, financial self-sufficiency, social connectedness, and housing stability. The case manager is an integral part of the housing and property team and plays a critical role in the overall positive culture of the property for the enjoyment of its residents and the respect of its neighbors.

The case manager will work with each family to create family success plans that will guide the support, interventions, and referrals needed by the family and individuals in the home. The family success plans are resident-centered and evolving to ensure resident needs are being met. The case manager, in collaboration with the Community Life data team and Choice evaluation partner, will track performance measures and administer an annual survey.

Essential Functions:

• Provide mobile case management and resident services, meeting with residents once a quarter, at minimum, in their homes or within the community.
• Conduct…