Manager, Permanent Supportive Housing;368

Permanent Supportive Housing Manager

Permanent Supportive Housing (PSH) is a model that combines low-barrier affordable housing, health care, and supportive services to help individuals and families lead more stable lives. PSH typically targets people who are homeless or otherwise unstably housed, experience multiple barriers to housing, and are unable to maintain housing stability without supportive services.

PSH is an intervention that combines affordable housing assistance with voluntary support services to address the needs of chronically homeless people. The services are designed to build independent living and tenancy skills and connect people with community-based health care, treatment and employment services. In addition to ending homelessness for people who are chronically homeless, research has demonstrated that permanent supportive housing can increase housing stability and improve health.

Permanent supportive housing services offers safe, stable and non-time limited housing along with services designed to support adults, transition-age youth (TAY) and their families in reaching their goals. Services may include physical and behavioral health care, employment and education supports, conflict and family mediation, and other services to assist residents to maintain stable housing, improve their quality of life, and move successfully into the future.

The development of positive relationships with staff and among residents is prioritized, services are voluntary and tailored to each resident, and are easily accessible to foster independent living skills, self-sufficiency, recovery, and housing retention.

Under the supervision of the PSH Director, the PSH Manager has administrative and clinical supervision, financial, and operational oversight of the assigned supportive housing services. Responsible for implementing, monitoring, and evaluating methods for service delivery, and collaborates with EDEN, Front Line, Housing First Collaboration partners, and other stakeholders representing the social services aspect of the assigned PSH properties.

The PSH Manager will work closely with the PSH Director, PSHS to ensure all assigned supportive housing services team members are trained in evidenced-based practices/best practices to better serve the needs of the population, including Permanent Supportive Housing, Housing First, Integrated Dual Disorder Treatment (IDDT), Motivational Interviewing, Trauma Informed Care, Harm Reduction, etc.

The PSH Manager will work in collaboration with the PSH Director to ensure that all goals and objectives specified for the assigned EDEN properties are achieved within established time lines.

The PSH Manager will represent The Centers at Housing First Collaboration and other community meetings as a key participant on behalf of the PSH Director as needed.

Job Qualifications:

• Master's degree in Social Work or a related social service discipline required, with a minimum of three years of experience in mental health, chemical dependency, and/or social services, including at least one year of supervisory experience; or an equivalent combination of education and experience.
• Current licensure in the state of Ohio as an LSW or LPC, with eligibility for independent licensure, is required. Current LISW or LPCC licensure also satisfies this requirement.
• LISW-S or LPCC-S licensure is preferred.
• Demonstrated experience leading high-performing teams in a community behavioral health setting.

Essential Job Duties & Responsibilities

• Provides leadership and coordination of agency program, ensuring adherence to all professional, clinical, and ethical standards.
• Works in collaboration with the PSH Director to recruit, train, and evaluate assigned employees.
• Provides administrative and clinical supervision to assigned PSH Team members to ensure timely service delivery of high quality.
• Ensures effective performance for assigned PSH Team members including timely and accurate documentation and recordkeeping by monitoring and analyzing system database and records and implementing corrective action as necessary.
• Ensures proper utilization and timeliness of services and optimizes client care by…