Community Coordinator Team Lead

Community Coordinator Team Lead

Housing and Shelter - Cleveland, OH 44114

Salary Range $22.00 Hourly

Company Description

A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community.

Position Summary

The Community Coordinator Team Lead is responsible for providing a mix of direct service and administrative/supervisory support at LMM 's Men's Shelter. The goals of the position are to:
1) ensure homelessness is brief, rare, and a one-time experience through directly providing high quality and responsive case management for people exiting homelessness; and
2) refine and improve internal and external communication, processes, data/tracking, and outcomes through providing peer leadership and oversight. The Community Coordinator Team Lead will have excellent time management and self-motivation skills, experience providing case management in homeless services, and a demonstrated interest in or aptitude for program monitoring and management.

Some of the duties include:

• Support clients in the formulation of Exit Plans that will move participants toward rapid exit of homelessness and ensure linkage with most appropriate destination the client is eligible
• Link and refer clients with resources and to community partners including: obtaining identification, benefits and entitlements, mental health and substance use disorder services, housing interventions, as appropriate with brief stay in Community
• Link and refer clients to other Communities within Shelter as appropriate to clients' Exit Plans
• Ensure linkage to Cuyahoga County's Coordinated Entry, if not assessed prior to Shelter entry
• Assist in arranging transportation to critical destinations (e.g. housing, medical, employment)
• Float between Communities as needed
• Maintain participant data and statistical information, client database records, Housing Assessments, and progress notes in HOPE
• Actively participate in quality improvement activities of the program/agency
• Conduct dormitory and living area inspections on a regular basis
• Assist in distribution of clothing and hygiene items as available to program participants

Qualifications

Our ideal candidate has a High School Diploma or GED;
Bachelor's Degree preferred. Proven experience identifying, accessing, and coordinating with community partners and social service resources. Experience working with people experiencing homelessness, veterans, people with substance use disorders, people with re-entry backgrounds, and/or other vulnerable populations, preferred.

LMM is an Equal Opportunity Employer, that recognizes the value of having staff who reflect different life experiences and backgrounds. We offer excellent benefits, generous PTO and respectable wages.