Support Administrator - Youth & Transition

Overview

The Cuyahoga County Board of Developmental Disabilities (Cuyahoga DD) is seeking a current Cuyahoga DD Support Administrator to work as a Level 2 Support Administrator with the Youth & Transition team to assist with mentoring new SSAs and providing ongoing support and mentorship to SSAs throughout their practice. Assist SSAs with problem solving and service coordination. Model strong facilitation skills and team planning.

Facilitate the development of person-centered plan for individuals that promote self-determination. Develop, authorize, and revise a personal budget based upon needs and outcomes identified in the plan. Assist individuals and their families to explore and obtain services and supports. Implement an ongoing system of review. The nature of work will include, but is not limited to the following:

• Collaborate with SSA Supervisors to provide on‑going mentorship to new SAs and on‑going SAs to expand their practice.
• Act as the resource for SSAs to assist them with finding guidance or understanding a process related to areas of SSA planning, discovery, assessment, authorizations, rules, and community resources.
• Develop strong skills in performance and coaching to help SSAs with challenging situations or crises that may involve working with both internal departments and external providers, agencies, or organization to provide assistance to SSAs to problem solve.
• Model strong facilitation skills in team planning.
• Develop strong skills in performance and coaching to be available to help SSAs navigate through situations that do not occur on an ongoing basis which can include but is not limited to PASSRs, County to County Transfers, short term DC admissions, or authorizations.
• Act as the primary point of coordination for the person-centered planning team. Experience in service coordination and the DD field. Utilize an assess/plan/review/revise process to help teams plan for everyone assigned.
• Assist individuals and teams to identify issues, areas of potential risk, and outcomes that are important to and for the individual. Complete and/or coordinate thorough assessments to determine the need for services and supports. Revise assessments as needs change and annually.
• Facilitate the development of a person-centered plan, including the determination and direction of needed supports. Revise plan as needed based on individual or team concerns, progress toward meeting outcomes, plan review, MUI prevention plans, or other issues that impact the need for services as described in the plan.
• Identify funding sources for supports identified in the Individualized Service Plan (ISP) by utilizing a hierarchy of funding options applicable to each person. Plan with teams to access services that are cost efficient and effective to meet the needs described in the ISP.
• Establish and approve budgets for services based upon the individual’s assessed needs and preferred ways of meeting those needs. Manage the fiscal processes related to service authorizations, including use of local and statewide projection tools. Manage processes related to prior authorization as necessary and respond to requests for revisions of authorizations as needed.
• Establish and maintain contact with service providers and natural supports as necessary to ensure that services are effectively coordinated by appropriate providers.
• Promote community presence and participation. Provide referral and linkage to community resources to help individuals meet their needs and to engage with their communities.
• Implement an ongoing system of monitoring continuous plan review to ensure that supports are delivered according to each individual plan, that progress is being made toward desired outcomes and that individuals are satisfied with…