Quality Assurance Engineer

Overview

The Quality Assurance Engineer is responsible for facilitating the use of systematic tests and assisting in the development, application and maintenance of quality standards for firm products. The incumbent is responsible for contributing to the development, modification, and execution of software test plans, as well as creating automated scripts and programs for testing. They will also aid in the analysis and writing of test standards and procedures, help maintain documentation of test results, and provide support to the development engineers to address issues and debug software products.

Strong analytical and problem-solving skills are essential for success in this role. The incumbent must work with cross-functional teams to support multiple projects in a fast-paced environment, while maintaining accurate and detailed records, and demonstrating flexibility and adaptability to changing requirements and priorities.

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

• Assist in debugging software products by maintaining and optimizing systematic tests used to develop and maintain quality standards for firm products
• Ensure that software test plans, automated scripts and programs for testing are efficient and effective, and report to senior engineers with suggestions for improvement
• Identify and implement improvement opportunities for test strategies, standards and procedures. Collaborate with other team members to ensure alignment with leading practices
• Manage the documentation of test results, ensuring they are accurate and up-to-date, and make it accessible to relevant stakeholders
• Help to identify and implement improvement opportunities to automate integration, test, and deployment of solution quality
• Support continuous monitoring to proactively identify quality issues
• Monitor and analyze test results to ensure existing functionality and assist the team in drafting corrective action
• Provide support to development engineers in resolving incidents and problems
• Support other team members in preparing technical appraisals of programming languages, systems, and computation software and provide feedback for the improvement of these appraisals

• Required:
  
  Bachelor s Degree in Computer Science, or in lieu of a degree, at least 4 years of experience in quality assurance engineering or software testing

• Quality Assurance certifications

• Required:
  
  2-4 years of experience in quality assurance engineering or software testing
• Moderate understanding of software testing standards, policies, methodologies, tools, and processes
• Strong analytical and problem-solving skills
• Strong written and verbal communication skills
• Ability to work collaboratively with cross-functional teams

• Programming Languages
• Data Analysis
• Software Development Lifecycle (SDLC) Methodology
• Continuous Improvement and Continuous Deployment (CI/CD)
• Dev Ops Methodology
• Web Services & APIs
• Systems Integration
• Build Tools and Compilers
• Security Testing Tools & Techniques
• Software Testing & Quality Assurance Methodologies & Tools
• Operating Systems
• Version Control Tools
• Monitoring and Logging

• 3+ years of hands-on quality assurance experience supporting enterprise platforms and business systems (e.g., Service Now or similar), focused on test planning, test case design, and execution of functional, regression, and integration testing for configured, customized, and integrated solutions.
• 3+ years of experience supporting platform releases and changes across enterprise systems, including validating upgrades, enhancements, and integrations, assessing downstream impacts, and partnering with engineering and platform teams to ensure stability, performance, and readiness for production.
• 1+ years of experience with Agile methodologies (Scrum, SAFe, Kanban) contributing to sprint planning, clarifying acceptance criteria, validating delivered increments, and collaborating within cross-functional teams.

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people.

Our people are behind the strength of our success, and we invest and support you in: life with rewards, benefits and the flexibility to enhance your health and well-being; career with opportunities to learn, develop new skills and grow your contribution; connection with an inclusive team and commitment to our own and broader communities.

It s all here for you... let s Create Your Possible. At Sherwin-Williams, part of our mission is to help our employees and their families live…