Full Stack Developer

This is a Hybrid position in Cleveland, OH (Brooklyn). This position will require 2 days onsite work. This is a Contract to Hire role, and we cannot work C2C or with Visas for this position.

• Lead the design, development, and deployment of voice and chat‑based conversational agents using Google Dialogflow or similar platforms and GCP services.
• Architect and implement Node.js‑based microservices for high‑performance, secure, and scalable solutions.
• Build and optimize voice‑enabled and chat‑enabled AI solutions for customer interactions across multiple channels.
• Collaborate with cross‑functional teams to integrate conversational AI into enterprise workflows.
• Drive best practices in coding, testing, and deployment for cloud‑native applications.
• Mentor junior engineers and provide technical leadership across projects.
• Ensure compliance with security and regulatory standards in the financial services domain.

• Expertise in Google Dialogflow or similar platforms, Voice Bot and Chatbot development, and GCP services.
• Proven experience in Contact Center technologies and integrations.
• Solid understanding of microservices architecture, APIs, and cloud‑native design.
• Experience in the finance industry (preferred).
• Excellent problem‑solving, communication, and leadership skills.
• Knowledge of CI/CD pipelines, containerization (Docker/Kubernetes), and Dev Ops practices.
• Familiarity with Agile methodologies and enterprise‑scale deployments.