More jobs:
Full Stack Developer
Job in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-02-16
Listing for:
CBTS
Full Time
position Listed on 2026-02-16
Job specializations:
-
Software Development
Cloud Engineer - Software, AI Engineer
Job Description & How to Apply Below
This is a Hybrid position in Cleveland, OH (Brooklyn). This position will require 2 days onsite work. This is a Contract to Hire role, and we cannot work C2C or with Visas for this position.
Essential Functions- Lead the design, development, and deployment of voice and chat‑based conversational agents using Google Dialogflow or similar platforms and GCP services.
- Architect and implement Node.js‑based microservices for high‑performance, secure, and scalable solutions.
- Build and optimize voice‑enabled and chat‑enabled AI solutions for customer interactions across multiple channels.
- Collaborate with cross‑functional teams to integrate conversational AI into enterprise workflows.
- Drive best practices in coding, testing, and deployment for cloud‑native applications.
- Mentor junior engineers and provide technical leadership across projects.
- Ensure compliance with security and regulatory standards in the financial services domain.
- Expertise in Google Dialogflow or similar platforms, Voice Bot and Chatbot development, and GCP services.
- Proven experience in Contact Center technologies and integrations.
- Solid understanding of microservices architecture, APIs, and cloud‑native design.
- Experience in the finance industry (preferred).
- Excellent problem‑solving, communication, and leadership skills.
- Knowledge of CI/CD pipelines, containerization (Docker/Kubernetes), and Dev Ops practices.
- Familiarity with Agile methodologies and enterprise‑scale deployments.
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