Pega CDH Developer

** Pega CDH Developer*
* ** Category:
** Software Development/ Engineering

** Main location:
** United States, Pennsylvania, Pittsburgh

** Alternate Location(s):
** United States, Ohio, Cleveland

** Position :
** J

*
* Employment Type:

** Full Time

** Position

Description:

*
* We are seeking a skilled Pega CDH Developer (CSSA Certified) to design, build, and optimize customer decisioning solutions using Pega Customer Decision Hub (CDH). This role will focus on enabling Next Best Action (NBA) strategies to drive personalized, real-time customer engagement across multiple channels.

You will work closely with architects, business stakeholders, and cross-functional teams to implement scalable and high-performance decisioning solutions in a complex enterprise environment.

This role can be filled from the client site 5 days a week in one of the following locations:
Pittsburgh PA, or Cleveland, OH only.

Future duties and responsibilities

o    Part of a full stack agile team including Pega, Java, ETL, Data Engineers, VB (.NET), and Mainframe developers

o    Attend stand up meetings and other agile ceremonies

o    Support both new development and production support as needed

Required qualifications to be successful in this role

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Bachelor's degree or higher in Computer Science or equivalent preferred but not required.

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Pega Certified Senior System Architect (CSSA)

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4-8 years of Pega experience, with at least 2+ years in Pega CDH

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Strong experience with:

o    Next Best Action Designer

o    Decision strategies and engagement policies

o    Real-time and batch decisioning

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Solid understanding of Pega rules engine and PRPC fundamentals

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Experience with REST APIs and system integrations

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Strong understanding of customer data, segmentation, and personalization concepts

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Proficiency in debugging tools such as Tracer, Clipboard, and Live UIStrong technical knowledge and integration experience of Web Services, APIs, API Framework, and SOA.

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Knowledge or application architecture systems, networks, security, and enterprise databases.

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Experience in user interface designs/wireframes using current standard design practices for wireframes.

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Ability to manage multiple priorities through effective organization and communication.

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Strong consultative and advisory skills.

o    Experience working with Pega PRPC (Infinity 24 + preferred)

o    Responsible for working closely with the business, mainframe, and Java/API developers to build and maintain Pega rulesets and UI for Offer Management solution

o    Experience in Pega integration via Connect-Rest, Connect-SOAP, Data Pages, and Data Flows

o    Experience working with other developers on End-to-End integrations of Pega with other systems/applications

o    Experience trouble shooting Pega issues with Clipboard, Tracer, and Pega Log review

o    Experience in Pega installations, migrations, upgrades, and patching

o    Lead System Architecture Certification is a plus

Desired

Skills:

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Experience with Marketing Technology and Communications

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Experience in banking or financial services domain

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Exposure to Adobe Experience Cloud (AEP, AJO, AEM)

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Familiarity with event-driven architectures (Kafka)

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Knowledge of cloud platforms (AWS, Azure, or GCP)

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Experience working in Agile/Scrum environments

o    

Experience with Marketing applications (Pega, Salesforce, Adobe, Zafin, Naehas) is a plus

o    Experience in Pega Customer Decision Hub a plus

o    Experience in Containerization (Kubernetes / Docker) a plus

o    Experience in Python, PySpark, SQL, ETL (Informatica or other) a plus

o    Experience in Mainframe development (COBOL/DB2) a plus

LI-SG2

DICE

Other Information:

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role.

Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is…