Dispatch Operations Specialst

Looking for a fast-paced, office-based role where you can make an impact? Join Provide A Ride as a Dispatcher and help coordinate essential transportation services for our community. We provide safe and reliable rides across Ohio, and we need team players like you to keep our operations running smoothly!

1st, 2nd, and overnight shifts available

• Comprehensive Benefits – Medical, vision, dental and supplemental insurance
• Paid Time Off & Holiday Pay – Work-life balance matters
• Monthly Employee Appreciation – We recognize and reward our team
• Career Growth – Opportunities to advance within the company

• Assign trips to drivers using state-of-the-art dispatch software
• Communicate with drivers via computer-based messaging and phone
• Provide real-time updates to customers on pick-up status
• Assist with handling and resolving customer concerns professionally
• Provide guidance and support to drivers on protocols and company standards.
• Respond promptly to reported incidents, accidents, vehicle breakdowns, and driver call-offs or late arrivals

• Call center, office-based customer service, or dispatch experience preferred
• Comfortable working in a team-oriented, fast-paced office environment
• Ability to work weekends and holidays as needed
• Must pass a pre-employment drug/alcohol screen and a State & Federal background check

Provide A Ride is an Equal Opportunity Employer.