Logistics Coordinator

The Logistics Coordinator (LC) functions as a key member of the Account Management team and focuses on supporting the efforts of the company in all areas of logistics and freight management through operational execution, carrier support, and customer communication in alignment with our Core Values.

The Logistics Coordinator reports directly to the Team Lead,

• Manage order intake and load entry into TMS
• Track and trace freight, including entry of check calls into TMS via preferred methods of communication, provide proactive and detailed communication on issues requiring attention
• Continuously update location and carrier master files in TMS with pertinent information
• Communicate effectively with all internal team members including Leadership, Account Management and Operations
• Assist in collection of documentation for claims and OS&D issues to provide to Account Management
• Answer phones and distribute calls to the appropriate team member
• Responsible for after-hours support
• Other duties as assigned

• Be energized by a fast-paced work environment
• Great teamwork, communication, and organizational skills
• Excellence in problem solving
• Strong analytical and process driving attributes
• Exhibit meticulous attention to detail

• To effectively and accurately operate within TMS software to increase productivity
• KPIs – 90% of loads built and 90% of check calls completed by LC

• High School diploma preferred or experience in logistics, supply chain, or related field