Trucking Dispatcher

199 IBP Longway Truck
4455 Industrial Parkway
Cleveland, OH 44135, USA

• Coordinate and monitor daily driver schedules and routes, ensuring compliance with customer requirements and FMCSA Hours of Service (HOS) regulations
• Utilize dispatch software, GPS tracking systems, and online load boards (such as DAT) to source, assign, and manage freight loads effectively
• Act as the primary communication link between drivers, customers, and management, providing clear, timely, and professional updates
• Proactively identify and resolve operational issues, including breakdowns, delays, missed pickups, or route changes
• Maintain accurate digital dispatch and trip records, including shipment details, driver hours, and scheduling information within dispatch systems
• Navigate and utilize customer portals to accept loads, upload required documentation, and relay accurate dispatch instructions to drivers
• Ensure all documentation is completed accurately and submitted on time

• Proven experience as a truck dispatcher, freight broker, or similar logistics role
• Strong problem-solving and time management skills with the ability to prioritize tasks effectively
• Excellent verbal and written communication skills; ability to remain calm and professional under pressure
• Tech-savvy with experience using dispatch software, GPS systems, and online freight platforms
• Working knowledge of transportation industry regulations and compliance standards

• Ability to sit for extended periods while working at a computer
• Frequent use of hands for data entry and document handling
• Occasional standing, walking, bending, or light lifting (up to 15 pounds)
• Visual acuity required to review dispatch systems, documents, and computer screens
• Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions

• Competitive hourly wage
• Medical, dental, and vision insurance
• Company-paid life insurance
• 401(k) with company matching
• Paid vacation and holidays
• Employee Financial Assistance Program
• Scholarship opportunities through the IBP Foundation
• Supplemental insurance options (short- and long-term disability, hospital indemnity, accident, critical illness, and supplemental life insurance)
• Opportunities for professional growth and advancement

Equal Opportunity

Employer:

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.