HR Business Office Coordinator; post-acute

The Administrative Operations Coordinator

The Administrative Operations Coordinator is responsible for coordinating key Center administrative operations, including resident financial services, revenue cycle support, payroll, workforce coordination, team member records, compliance documentation, and related operational support processes in accordance with company policies, procedures, applicable resource manuals, and federal and state requirements. This position supports the financial, workforce, and operational performance of the Center through accurate billing and collections support, Medicaid coordination, payroll processing, recruitment and onboarding coordination, personnel record maintenance, benefits and leave support, workers' compensation coordination, team member engagement, and regulatory compliance.

The position serves as a resource to residents, families, applicants, team members, Center leadership, government representatives, and business partners and promotes a professional environment that supports operational efficiency, team member retention, service excellence, and quality resident care.

We're Proudly Agency-Free:
Unlike other companies, we believe in building a direct connection with our team members, fostering trust, respect, and collaboration.

Compassion-Driven Culture:
At Diversicare, we value trust, respect, customer focus, compassion, diplomacy, appreciation, and strong communication skills. We're committed to creating a warm, caring, safe, and professional environment for both our customers and our team.

Competitive Benefits:
We offer a comprehensive benefits package that includes medical/dental/vision coverage, an excellent 401k plan, tuition reimbursement, vacation, holiday, and sick time, long and short-term disability, and much more.

Room for Growth:
Join a dynamic environment where you can grow in your career and make a lasting impact on the healthcare industry.

Meaningful Mission:
Our mission is "Improve every life we touch by providing exceptional healthcare and exceeding expectations." A mission we truly live and breathe.

Core Values:
We are guided by five core values - Integrity, Excellence, Compassion, Teamwork, and Stewardship, as well as 12 Service Standards.

• Coordinate assigned Center administrative processes across business office, human resources, payroll, workforce support, compliance records, and required reporting.
• Partner with the Administrator, Director of Nursing Services, department leaders, Central Business Office, Payroll, Human Resources, Workforce Management, and other support departments to ensure timely and accurate completion of required processes.
• Maintain organized, accurate, confidential, and survey‑ready records for resident financial matters, personnel files, payroll, benefits, leave, workers’ compensation, recruitment, onboarding and compliance documentation.
• Communicate professionally with residents, families, responsible parties, applicants, team members, government agencies, vendors, Center leadership, and company support departments regarding assigned administrative, financial, HR, payroll, workforce, and compliance matters.
• Identify and elevate barriers, documentation issues, employee relations matters, collection concerns, billing issues, payroll concerns, and compliance risks to the appropriate leader or support department.

• Support resident financial services, including admission and payer‑source documentation, Medicaid application coordination, representative payee needs, private‑pay and patient‑liability follow‑up, collections activity, resident trust account support, and required financial reporting.
• Review…