Enrollment Outreach Coordinator

PROFESSIONAL/ADMINISTRATIVE

ENROLLMENT OUTREACH COORDINATOR

Number of Openings: 1

Institution: Cleveland State Community College

Department: Recruitment

Reports to: Dean of Enrollment Management

Campus

Location:

Cleveland, Tennessee

Salary Range: TBD

Position Status: Exempt / Full-Time

Moving Allowance: N/A

Cleveland State Community College is a comprehensive, two-year post-secondary institution, located in Cleveland, Tennessee. Cleveland State is committed to providing open access and quality education to all students. A Tennessee Board of Regents institution, Cleveland State is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC). At Cleveland State, our mission is to build strong minds, careers and communities through exceptional teaching and learning, workforce development and service.

We wish to hire individuals with similar values who can help us accomplish those goals.

The Enrollment Outreach Coordinator serves as a strategic professional staff member responsible for leading enrollment initiatives and advancing community partnerships through enrollment outreach, applicant engagement, educational pathways, and workforce alignment efforts that support the institution’s strategic enrollment goals. This position works collaboratively with K–12 school systems, community organizations, business and industry partners, and internal departments to strengthen recruitment pipelines, increase student access, promote college readiness, and support overall enrollment growth throughout the college’s service area.

The Coordinator collaborates with Academic Affairs, Student Affairs, Workforce Development, and external stakeholders to support pathway development, expand educational access, and enhance enrollment efforts aligned with institutional priorities and regional workforce needs.

• Associates degree or higher from an accredited institution.
• Valid driver’s license.
• Minimum of four (4) years of experience in any combination of:
  • Higher education/student services (e.g., advising/planning, enrollment processes (registration, admissions, orientation, etc.), student success initiatives, etc.).
  • Workforce development (e.g., coordinate trainings, assist in initiatives, career readiness services, etc.).Community engagement (e.g., partnership building, planning/coordinating community events, develop outreach strategies, facilitate sessions/groups/committees, etc.).

• Develop and implement initiatives that strengthen educational and workforce pathways across the college’s service area.
• Cultivate and maintain partnerships with K-12 school systems, workforce agencies, community organizations, economic development entities, and business and industry partners.
• Collaborate with academic divisions to align pathway initiatives with workforce demands and regional employment trends.
• Coordinate initiatives that promote Tennessee Promise, Tennessee Reconnect, adult learner access, workforce development, career exploration opportunities, and FAFSA (Free Application for Federal Student Aid) events.
• Support innovative access and transition strategies for traditional, non-traditional, and underserved populations.
• Serve as a liaison between the college and external stakeholders to expand community engagement and institutional visibility.

• Represent the college at community, educational, and workforce-related events throughout the region.
• Develop and implement enrollment outreach strategies that strengthen the college’s presence and engagement within the community.
• Coordinate collaborative programming and events designed to increase awareness of educational opportunities and career pathways, including but not limited to Campus Tours, Open House, Program Showcase, Cougar Days, and Cougar Track and Treats.
• Develop strategic communication plans and partner with Marketing and Communications to ensure consistent messaging, branding, outreach materials, and promotional resources align with institutional priorities, pathway initiatives, community…