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Continuous Improvement Technician

Job in Cleveland, Bradley County, Tennessee, 37312, USA
Listing for: Jackson Furniture Industries
Full Time position
Listed on 2026-06-20
Job specializations:
  • Engineering
    Quality Engineering
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

Job Summary

Position Summary

Essential Duties and Responsibilities Engineering & CAD Support
  • Create, revise, and maintain CAD drawings for components, small assemblies, layouts, and engineering documentation.
  • Support Engineering and R&D with measurements, data collection, part identification, and documentation updates.
  • Maintain drawing revision control, file organization, and document traceability.
  • Assist in preparing documentation for engineering evaluations, early builds, and prototype reviews.
  • Prepare, submit, and track Engineering Change Requests (ECRs), ensuring accuracy and complete supporting documentation.
Quality & Testing Documentation Support
  • Collect, organize, and document all product test results according to established procedures.
  • Ensure test documentation is accurate, complete, and properly submitted to Quality and leadership.
  • Standardize and maintain testing reports, ensuring they are audit-ready.
  • Track corrective actions and document changes resulting from test or audit findings.
  • Provide Quality with data required for investigations, root cause analysis, and compliance documentation.
Documentation & Data Management
  • Maintain structured and organized documentation for parts, frames, mechanisms, BOMs, cost sheets, specifications, and testing data.
  • Update and maintain Bills of Materials (BOMs), part lists, technical documents, and revision logs.
  • Ensure documentation changes are properly recorded and communicated to relevant stakeholders.
  • Support internal documentation audits and assist with document‑control processes.
Trailer Load ("cube-out") Analysis
  • Calculate trailer load capacity ("cube-out") for production units based on dimensions and stacking patterns.
  • Develop and maintain cube-out calculation templates for multiple trailer types and shipping lanes.
  • Evaluate dimensional or packaging changes that affect trailer utilization.
  • Provide analysis to CI, Engineering, and Shipping to improve trailer efficiency and reduce freight waste.
Cross‑Department Technical Support
  • Learn and maintain working knowledge of motion and stationary furniture components, including motors, lifts, mechanisms, and linkages.
  • Assist CI, Engineering, Quality, and R&D during prototype builds, trial runs, and change implementation.
  • Provide documentation, measurement, and verification support during engineering updates and ECR execution.
  • Serve as a flexible technical resource that can be deployed across multiple departments as needed.
Continuous Improvement Support
  • Assist CI with data collection, documentation updates, and administrative tasks for CI projects.
  • Support the development of standard work, workflow documentation, visual aids, and other CI materials.
  • Identify documentation gaps, process waste, and improvement opportunities.
  • Support CI‑led root cause analysis and change implementation.
Required

Skills and Abilities
  • Proficiency with CAD software (AutoCAD, Draft Sight, or equivalent).
  • Strong documentation and record‑keeping skills.
  • Proficient in Microsoft Excel for data entry and analysis.
  • Ability to read and interpret engineering drawings and specifications.
  • Mechanical aptitude; ability to understand parts, components, and assemblies.
  • Strong attention to detail and accuracy in documentation.
  • Ability to manage multiple tasks in a fast‑paced, cross‑functional environment.
  • Effective communication skills across CI, Engineering, Quality, R&D, and Production.
Education and Experience Requirements
  • CAD experience required.
  • Experience supporting Quality, Engineering, CI, or R&D (documentation and reporting) preferred.
  • Experience with ECR processes, configuration control, or document management systems preferred.
  • Furniture or manufacturing experience beneficial but not required.
  • No degree required; technical competency and documentation accuracy are prioritized.
Physical Requirements
  • Ability to lift up to 80 lbs and frequently move items up to 45 lbs.
  • Must be able to work in shop, test lab, and production‑adjacent environments when required.
  • May require standing, walking, bending, or handling components and tools.
Work Schedule
  • Monday–Friday, with overtime as required during testing, audits, product builds, or engineering launches.
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