More jobs:
Onsite IT Service Desk Triage Specialist
Job in
Cleveland, Bradley County, Tennessee, 37312, USA
Listed on 2026-07-13
Listing for:
Keystone Solutions, LLC
Full Time
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Key Stone Solutions in Cleveland, Tennessee is seeking a Service Desk Triage Specialist to join our full-time, on-site team. You’ll be the first voice customers hear, open tickets, assess urgency, and route issues to the right hands during standard business hours Monday through Friday.
You’ll gather details, apply priority criteria, escalate when needed, keep customers informed, and document tickets so technicians can pick up where you leave off. No prior IT experience required; we train you.
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