Floating Universal Banker IV, Clifton
Listed on 2026-03-01
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Finance & Banking
Bank Customer Service, Banking & Finance
ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes the difference.
Pay- Hiring Pay Range: $20.50 - $25.25 per hour
- This position may be eligible to receive an additional $1.00 per hour if approved for the Spanish Communication Assistant Program.
- The hiring pay range for this position is commensurate with the level of relevant experience and education.
- Minimum 4 Weeks of Paid Time Off (PTO)
- 11 Paid Holidays
- Medical, Dental, and Vision Insurance
- Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
- Company provided Life, AD&D, and Disability Insurance with supplementation options
- 401(k) plan with discretionary company match and profit sharing
- Discretionary annual bonus and employee referral incentives
- Employee Assistance Program (EAP)
- Tuition Reimbursement Program
- Spanish Communication Assistant Program Incentive
Responsible for demonstrating excellent customer service in accordance with Strum Financial Group's Mission, Vision, and Values. Opens accounts, handles cash and various financial transactions, sells/cross-sells bank products and services, assists customers with their banking needs, and resolves customer service issues while complying with regulatory requirements. Accountable for sales and service activities for assigned branch locations. Proactively seeks new customers through marketing and prospecting.
Refers customers to other areas of the company as appropriate.
- Processes paying/receiving transactions and maintains accurate records of all transactions.
- Cashes checks within assigned limits and stated guidelines.
- Responsible for daily cash settlements of cash and proof transactions.
- Balances cash drawer.
- Opens checking, savings, money market, and certificates of deposit accounts. Orders check and ATM/Debit Cards and provides starter checks for new accounts.
- Understands and effectively applies selling techniques to open, develop, and close sales; creates product interest; actively cross-sells products/services; actively pursues potential customers, both on and off Bank property.
- Identifies customer's financial needs through in-person efforts, cold calls, referrals, and marketing, while providing strong product knowledge and quality service excellence.
- Displays sufficient knowledge in explaining, selling, and administering products; refers customers to appropriate resources within organization.
- Actively seeks to understand customers' complete financial services needs and recommends products and services based on those needs, including performing customer follow up actions as outlined in the ANB C.A.R.E.S. Client Onboarding procedure.
- Identify cross-sell and referral opportunities to broaden customer banking relationships.
- Responds to customer needs and priorities; establishes effective working relationships with customers; identifies and takes appropriate action on customer needs.
- Provides efficient and courteous customer service, researching problems and implementing appropriate resolution.
- Collaborates with team members to achieve branch goals and objectives.
- Delivers the quality of service as defined by department and company standards.
- Maintains confidentiality as defined by department and company standards.
- Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
- Adheres to all bank policies, procedures, and regulatory requirements.
- Participates in training and development activities to enhance job knowledge and skills.
- Supports the company's Mission, Vision, and Values.
- Other duties as assigned.
- Minimum 4 years prior bank experience performing teller or personal banker duties for external candidates. Minimum 2 years prior bank experience performing teller or personal banker duties for internal candidates.
- Proficient computer skills and proficiency in Microsoft Office applications.
- Subject matter expert on banking products, services, and regulations.
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Monday - Friday, 8:00am - 5:00pm
Equal Opportunity Employer / Affimative Action / Minorities / Female / Disabled / VeteranANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related…
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