VP – New Business Development, BFS; BPO​/BPS

Job Title: VP – New Business Development, Banking Financial Services (BPO/BPS)

Key Skills: BPS, BPO, Sales, New Business Development,

Experience: 15+ years

Location:
Chicago, NY/NJ, Atlanta, Dallas, West Virginia, Georgia, San Jose

We at Coforge are hiring for a senior leader who will drive strategic revenue growth across the Banking & Financial Services landscape in North America. This role is responsible for acquiring new logos, expanding strategic accounts, and strengthening the company’s position as a trusted transformation partner for BFS clients. The ideal candidate brings deep BFS operational understanding, a strong consultative sales approach, and a proven track record of leading large, complex BPS deals.

Key Responsibilities

• Deliver annual revenue, quota, and profitability objectives through effective pipeline management and execution of high‑impact sales strategies.
• Drive new business acquisition and cross‑sell opportunities within the BFS segment including banking, lending, cards, payments, financial services, capital markets, and emerging fintech spaces.
• Stay closely aligned with market dynamics, regulatory trends, client priorities, and digital transformation themes to shape new opportunities.
• Secure face‑to‑face meetings and build strong relationships with CXOs, senior decision makers, and enterprise stakeholders.
• Own the end-to-end sales cycle—including opportunity identification, qualification, solutioning collaboration, proposal creation, commercials, and final negotiations.
• Maintain a comprehensive understanding of client business models, technology platforms, operating processes, fee structures, contractual obligations, and revenue performance metrics
• Partner with marketing teams to develop targeted lead generation campaigns, thought leadership programs, and brand‑building initiatives.
• Represent the organization at BFS industry events, conferences, and round tables to drive visibility and build executive connections.
• Work closely with delivery, solutioning, and leadership teams to craft differentiated value propositions aligned to client needs.
• Demonstrate deep understanding of BFS domain operations and pain points across the customer lifecycle.
• Provide strong financial and business acumen to structure winning deals with proper risk assessment and mitigation planning.
• Monitor industry developments, regulatory changes, and competitor strategies to keep offerings relevant and competitive

Required Skills & Experience:

• Strong expertise in Banking & Financial Services Operations across key verticals (Retail Banking, Commercial Banking, Lending, AML/KYC, Payments, Cards, Financial Crime, Capital Markets, etc.).
• 10+ years of experience in outside sales or account management within BFS services/BPO/BPS or enterprise-level solution sales in a related industry.
• Demonstrated ability to open doors, secure executive‑level meetings, and close large BPS deals.
• Excellent client‑management, influencing, and negotiation capabilities at senior decision-maker levels.
• Strong analytical and problem‑solving skills with high competency in risk assessment and mitigation planning.
• Exceptional communication, executive storytelling, and presentation skills.
• Experience utilizing strategic sales planning, pipeline governance, and lead‑generation frameworks.
• Bachelor's degree required; MBA/Management degree from a premier institute is preferred.
• Self‑starter with a high degree of initiative, ownership, and resilience.